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Dental sedation

Sedation is a great option for nervous patients and anyone who feels anxious about receiving treatment. With safe and proven techniques, we administer sedation medication to place you in a relaxed and dream-like state, making it feel as though your appointment passes in no time.

The experienced team at Oakmead Dental Care have helped thousands of patients overcome lifelong fears and dental phobias to finally get the treatment they need.

Sedation facts

  • It really works! You really can relax through your dental appointment
  • When sedated you will be conscious, but unaware of what is going on around you
  • You will have little or no memory of the experience

When receiving sedation you will be fully informed beforehand of any potential side effects and given advice to help with your recovery. You may be advised to bring someone along with you to the appointment who is able to take you home afterwards, and it's advisable to rest for the remainder of the day. You should be back to normal within 24 hours.

We offer the following types of sedation at Oakmead Dental Care:

IV sedation

IV sedation is a very effective and safe way of treating those with moderate to severe anxiety and even phobia. This technique is started by the anaesthetist and involves the use of a small cannula (needle) placed in the back of the hand or the arm through which a sedative is administered prior to treatment.

As a patient you are conscious for the entire procedure, but don’t let this put you off. You will experience an extremely relaxed state, to the point of drowsiness. Many patients are more than happy to take a nap during treatment. IV sedation is not intended to put you to sleep or make you unconscious like a general anaesthetic, you just feel so relaxed and oblivious to your surroundings that you are happy to doze off. Because of this time passes in what appears to be minutes, even when undertaking many hours of treatment.

With refined care and expertise we’ve been helping patients throughout East Grinstead, Crawley and Royal Tunbridge Wells manage their fear of the dentist for many years - we can do it for you too. Take the first step today…why not give us a call on 01342 325363 for a chat and to find out how we could help you.

Dentist

Paul Cassidy

Paul qualified from Queen’s University Belfast, and completed Postgraduate training in Oral Surgery and Sedation at The University of Bristol. He has worked in practices specializing in Implantology and Oral Surgery for 15 years, and has received training from leaders in Dental Implantology and bone-grafting. Implant treatments available range from the replacement of a single missing tooth right...

Paul Cassidy
Patient Reviews

People are talking about us

The biggest complement we receive is when our patients refer their friends and family to Oakmead Dental Care. In fact, we have built much of our practice on these valued, trusted recommendations over the years. Read our reviews to hear why our patients are recommending us…

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Patient reviews

915 Reviews

5.0

3rd October 2024

My daughter was seen the same day and I believe she had great care during the appointment, I felt she was in good hands

3rd October 2024

Here's a revised version:I highly recommend Oakmead Dental Practice. The entire staff are incredibly friendly and helpful. Jacob is exceptional—a skilled professional who genuinely listens to your concerns. His expertise and knowledge are invaluable.

2nd October 2024

Everyone is friendly and courteous. I felt valued as a patient.

2nd October 2024

Dr Andrew Hopkins efficiently diagnosed the problem and then proceeded with a restorative filling after explaining my options. He also listens to any concerns you may have. He is a brilliant caring clinician who always goes the extra mile for his patients.

2nd October 2024

I have have seen Mr Hopkins for many years and have always been impressed by his friendliness and efficiency. Any necessary work has been carried out to the highest standard and he always makes you feel at ease.

30th September 2024

I’ve never had a problem going there & will always go there until either I can’t get there anymore or Doctor Andy Hopkins retired, hope I die before that happens.

27th September 2024

All the staff at Oakmead are highly professional. Treatment is excellent and the staff are friendly and helpful.

25th September 2024

Mainly because of the dentist I saw, fantastic compassion and professionalism, care of patient exceptional

25th September 2024

Competent expertise, good communication, and friendliness.

25th September 2024

Every team member so helpful and friends. Put me at ease

22nd September 2024

I am a nervous patient, but the staff go above and beyond in my treatment. They have helped reassure me 100%

21st September 2024

I have been a patient for many years. I am unlikely to change assuming the service remains as good as I have experienced to date.

21st September 2024

Ease of making a routine check up with dentist and hygienist. Emails to remind you of your appointment. Friendly rapport with staff.

20th September 2024

C are taken with patients

18th September 2024

Really great opticians team, very friendly and approachable. I was nervous about attending due to a floater in my eye but was made to feel at ease and reassured.

18th September 2024

Always excellent service from the first call to the end of treatment

18th September 2024

I am a very nervous patient they understand this and make allowances and ensure I am relaxed and talk me through things.

17th September 2024

Everyone in this dental practice is great. I always feel relaxed and know I’m in great hands. Everyone is friendly & Andy Hopkins is an excelkent dentist.

14th September 2024

I have been a patient for many and have always been stisfie

12th September 2024

For a very nervous patient it’s calm , clean & I was taken very well care of. All was explained and discussed with Paul Cassidy about how we go forward.

10th September 2024

Professional and friendly.

8th September 2024

Calm and professional team and congenial atmosphere in the surgery.

8th September 2024

All staff friendly and receptionist staff efficient.

7th September 2024

This was a short notice appointment, due to a broken tooth, very satisfied with the booking and treatment received.

7th September 2024

Relaxed atmosphere, staff always polite and friendly, ample parking, have confidence in the dental technicians work.

5th September 2024

Excellent practice in all aspects. Been coming for many years and very happy with the care.

3rd September 2024

Courteous knowledgeable staff. Excellent treatment.

IG

Isidora Gharbawi

Amazing service Dr. Andrew is the best he’s so caring with my young kids

1st September 2024

I always feel comfortable attending appointments at Oakmead and I trust the staff.

29th August 2024

Quick, efficient, friendly.

29th August 2024

This appointment was for a clean & polish. Nice result, as before. I'd cancelled one appointment because of a last minute break away but took a cancellation online which was suitable & easy.

29th August 2024

Everyone is always anxious when attending these appointments. Everyone there was very gentle and courteous. It proved to be an enjoyable experience.

28th August 2024

My appointments at Oakmead have always been very satisfactory and I would have no hesitation in recommending to family or friends.

28th August 2024

Jill did an excellent job cleaning my teeth explained possible issues with my teeth well, and was pleasant with it.

23rd August 2024

I have been with Oakmead for many years and I have been very pleased with all my treatments.

22nd August 2024

Very straightforward administration,friendly professional staff,attention to detail.

21st August 2024

All the staff are fantastic but special mention has to go to Paul and Kate.They are the most fantastic team-caring, kind and very understanding.I would never go anywhere else

21st August 2024

Pleasant place to go.

20th August 2024

Dentist and staff were thoughtful and considerate to my dental requirments

20th August 2024

Staff welcoming and friendly. Put you at ease. The hygienist I saw was both professional and calming and the best I have ever seen.

19th August 2024

Highly experienced and caring staff - very thorough and highly professional

17th August 2024

Always good service. Easy to park. Friendly staff. Can get an appointment on the day and time I want.

17th August 2024

Friendly professional helpful ease of dealing with them and making appointments.

16th August 2024

Kindness and empathy as a nervous patient. Discussion of possible treatments and finally a brilliant outcome.

LW

Lesley Whatley

Just finished several months of dental treatment by Ash Patel at Oakmead, East Grinstead and am amazed at the improvement to my smile:- replacement crowns, new crowns, replacement of old fillings for lovely new white ones, and bright new enamel on my two front teeth. Not only was it all completely pain free, but pretty stress free too because of the care given by all the staff at the clinic. Thank you for over forty years of dental care. Lesley Whatley Mrs.

16th August 2024

Calm and considerate staff

15th August 2024

Mr Paul Cassidy.

14th August 2024

You're all so kind and welcoming, supportive and helpful. I always feel and know I'm in very good hands. Thankyou all

13th August 2024

Lovely staff.

11th August 2024

I’ve always been very well looked after here and never had any issues with the staff, treatment or the booking system. It’s a great practice, very efficient and the staff all do an amazing job

10th August 2024

Staff are always so friendly and helpful. They make you feel comfortable and at ease. I never feel rushed. They always explain what they are doing or why they are asking their questions. Wouldn’t want to go anywhere else.

8th August 2024

The staff

7th August 2024

The clinicians and dental nurses are always very caring, they always take their time to explain the treatment and answer any questions or concerns I have.

5th August 2024

I think that Andy Hopkins is a fantastic dentist who is highly professional but sensitive to his patient’s needs. Used to have a fear of dentists but not any more.

5th August 2024

Friendly and helpful clinicians and staff.

4th August 2024

Everyone were,friendly,not like you were a number.

4th August 2024

Calm and quiet atmosphere,very relaxing and Comfortable

3rd August 2024

The staff are polite, kind, and very respectful. They make you feel at ease, especially when feeling a bit nervous. The surgery is always spotlessly clean.

3rd August 2024

All the staff are courteos, friendly and very professional. And calming.

3rd August 2024

Very caring in every aspect

3rd August 2024

My appointment happened to be towards the end of a migraine and the hygienist was very understanding and tailored the treatment to what I could bear. She still did a fantastic job, but she definitely put more efforts into it as she had to most of it manually.

3rd August 2024

Lovely friendly and professional dental practice.

3rd August 2024

Super team

2nd August 2024

It's a good dentist, consistently so. Never had any issues there, wait times are very rarely over ~5 minutes.

2nd August 2024

Andy Hopkins is the best dentist I have ever had. Gill is the best hygenist. The dental nurses are excellent. The reception team are all friendly and helpful.I have always received great care from everyone at this practice. I can’t recommend them highly enough

2nd August 2024

Expertise

2nd August 2024

Always friendly and efficient. Good welcome from all the staff from receptionist, Hygienist and Dentist. Paying and booking the next two appointments was quick and easy

2nd August 2024

Used Oakmead for many years and all the staff there over the years have always been top quality in their friendliness and professionalism - have had no negative vibes and feel confident about any treatments required. Like a second home

2nd August 2024

Great reception staff, made checking in easy. The hygenist was very knowledgable and friendly, and I came away with some actionable insight to improve my dental hygiene!

2nd August 2024

Staff made me feel at ease at all times which I think is very important to me at a dentist

15th July 2024

From the moment you enter - the reception staff are friendly and very helpful. The Hygienist Debbie is very friendly and the treatment is both thorough and gentle - a truly very pleasant experience and a very thorough treatment. I am very happy to have the very best dental practise that I have known and at 69 yrs old I have used a few!

12th July 2024

All excellent

10th July 2024

Excellent care taken by dentist and nurse during extraction of two teeth. Reassurance given the whole time

8th July 2024

Great clinic, great staff, good explanations of problem and concise treatment plan

7th July 2024

Friendly, helpful staff. Good explanation of treatment and options from dentist. Made me feel comfortable. Attentive and respectful.

7th July 2024

Great service, made me feel very comfortable and explained the terminology that was used between the dentist and the dental nurse so I understood my treatment.

6th July 2024

All the staff at Oakmead are brilliant. Andrew Hopkins is a super dentist and Jill an extremely good hygienist. We are lucky to have them both, Andrew is patient, kind and caring , his whole persona relaxes you. I feel very safe in his hands as I’m quite nervous.

6th July 2024

The staff

5th July 2024

Always on time well organised thorough pleasant and professional

4th July 2024

Always feel valued. Treated with a respectful and friendly approach. Great treatment.

4th July 2024

The consideration shown by dentist and confidence in his work.

29th June 2024

Respectful caring attitude from all staff members.

28th June 2024

Friendly staff and dentist. Pleasant environment

28th June 2024

It all went very smoothly.

28th June 2024

Very welcoming reception staff, calm waiting area and charming gentle staff.

27th June 2024

Everyone at the practice is very friendly and helpful. My dentist is excellent, so is my hygenist and all the dental nurses. I’m really pleased I moved from my previous dentist to this practice. I have faith & confidence in my dentist which is important to me.

27th June 2024

All of the staff are friendly and competent and therefore I feel completely at ease when visiting.

26th June 2024

Highly skilled, professional and friendly …. I was listened to and felt safe and reassured every step of the way. Reception staff also outstanding.

25th June 2024

Always find staff friendly and helpful

24th June 2024

As a nervous patient I was looked after with kindness and helped through my appointment to make it as easy as possible

24th June 2024

All of the staff have been fantastic and the treatment has been excellent.

23rd June 2024

Friendly reception staff who go out of their way to help you and make you comfortable. Friendly dentist who explains everything and is incredibly gentle and understanding. Best dental practice I’ve ever gone to.

21st June 2024

The dentists take great care to relax you. They take pains to explain fully any proposed procedure.

21st June 2024

Calm, efficient considerate and friendly. The only disappointment I have with the Surgery is that the Rinsing Sink is not next to the chair. This is the only Dentist Practice I have attended where this was absent.

20th June 2024

Very gentle treatment, all questions answered, everyone friendly and polite

20th June 2024

Always exceptional service from fabulous people

19th June 2024

The treatment was efficient and answered all my requirements.

15th June 2024

Clean, comfortable reception, seating and clinical areas. Staff always polite and efficient. Clinicians approachable and helpful.

15th June 2024

It was perfect

14th June 2024

As a very nervous patient they offer me trust and treat me as an individual

13th June 2024

Just no stress involved in booking, during the treatment and checking out

13th June 2024

Always friendly and efficient and treated with care.

13th June 2024

Debbie the hygienist was really thorough and explained exactly what she was doing and how I could improve cleaning my teeth

13th June 2024

Clean, convenient and knowledgeable staff

10th June 2024

The dentist is highly skilful, polite and friendly . The dental was very proactive helpful and of course polite too.

8th June 2024

My dentist took care of my needs and made me feel at ease. I have recommended family members and friends to attend as this practice I feel is very reputable and explain everything in detail.

8th June 2024

Dentist and his assistant were very nice and understanding

8th June 2024

The staff

7th June 2024

Felt confident that I would not be given treatment that was not required and all staff knew thier job well.

7th June 2024

A great Dental Surgery. Professional and friendly.

7th June 2024

Very pleasant place to be with efficient and kindly people excellent dentist.

7th June 2024

Efficient and friendly staff

6th June 2024

It’s just a great dentist surgery

6th June 2024

Very professional kind and made to feel totally at ease

4th June 2024

Mr Cassidy is a highly skilled and thorough clinician who puts his patients first and is supported by an equally professional team of nurses and admin staff.

2nd June 2024

Friendly caring with everyone at the clinic

2nd June 2024

Dentist is very friendly and puts patients at ease

1st June 2024

I have already recommended a new neighbour to Oakmead. I find the Team very professional and friendly. My Dentist, Paul Cassidy is very courteous - he is aware I get nervous and always explains everything to me and takes time to ensure I am comfortable with any treatment.

30th May 2024

Excellent treatment I am quite happy to recommend the clinic.

30th May 2024

Always friendly, knowledgeable and kind careful dentists!

27th May 2024

Professional & Friendly

26th May 2024

Humera was lovely and friendly, whilst listening to how anxious I was about my treatment due to past experiences, she ensured I was pain free and comfortable throughout. She turned down the strength of her tools and made sure I was consenting to all parts of my treatment and knew that I could decline parts I was originally unsure about but actually went ahead with in the end. Old fear of dental hygienists has now gone!

26th May 2024

I have been seen by the same hygienist and dentist for years - consistency is agood thing.

25th May 2024

All the staff are highly professional and friendly The hygienist is very thorough and pus me at ease. Also the dentist is extremely thorough he and his nurse are also friendly. The receptionist although on her own was very good listening to my needs for my next appointment.

24th May 2024

Friendly Professional Extremely helpful and always make feel at ease

24th May 2024

Easy to book, great team and reasonably priced.

24th May 2024

I've been going here for several hygienist appointments with Debbie and been to see dentist few times for check ups and they have always exceeded my expectations. I feel very safe and cared for at Oakmead and have already recommended you to several of my friends. The clinicians really listen to me, are caring and I have never felt this comfortable at any dentist place in my life, ever. Really like this place.

23rd May 2024

Good friendly service with dentist I trust

17th May 2024

My dentist Paul Cassidy is the best dentist I have ever had, and being 60 years of age I have had quite a few. He is simply excellent and so too are his dental assistants. Absolutely wonderful. Nobody looks forward to going to the dentist but with Paul and his team I genuinely do.

16th May 2024

I feel I am in trusted, capable, gentle hands.

15th May 2024

Every time that either myself or a family member has attended both the Hygienist and the Dentist at Oakmead, we have always been extremely happy. We have finally found a dentist in the area which we love. Good to be getting back to regular check-ups after lockdown. Very friendly, professional staff that put one at ease and it makes it makes the visit a pleasure.

15th May 2024

Friendly and professional set up.

14th May 2024

Everyone who works at the dentist who I have dealt with are friendly and professional

14th May 2024

As I have lived in multiple global locations my choice of dentist has been frequent. Oakmead became my dentist in 2021 and I have been super satisfied with the treatment and services provided. Thank you so much for all the support.

12th May 2024

Very pleasant personnel both on Reception and Humeera, the Hygienist. Felt I was in good hands.

10th May 2024

All staff polite and efficient. I was made to feel comfortable which made me relax in a situatuion where I am usually anxious.

10th May 2024

Dr Andrew Hopkins gives you confidence not to be nervous and explains everything in a caring, helpful way.

10th May 2024

Friendliness and professionalism of staff

9th May 2024

Very efficient and extremely friendly staff.

8th May 2024

I have been with Oakmead for many years and I have total trust in my dentist there.Many years ago I had a dentist who did many massive fillings in my teeth none of which I believe were actually necessary. My current dentist who I have been with for probably 30 years would never have done this. He has looked after my teeth very well and more recently sorted out my TMJ problems too.

8th May 2024

I have attended Oakmead for many years and have had various dental work completed.It has always been of the highest standard.I also introduced my son to the dentist and he continues to attend now in his 20s.I have recommended Oakmead to friends who have also been very happy with their treatment.

6th May 2024

I moved from another dentist due to a number of issues. Oakmead has been excellent at sorting out the legacy of issues from former dentist. Signed up with Ash. Very happy with Ash’s approach, manner and dentistry. Glad I moved.

6th May 2024

Staff were welcoming and helpful. Hygenist was very helpful explaining treatment and answering questions

5th May 2024

The helpful staff and dentist. They explained the process well.

5th May 2024

Previous experience over many years

4th May 2024

I’m a very nervous patient and they always make me feel at ease and go out of their way to make sure that I do!

3rd May 2024

Practice is very clean and welcoming. I have an excellent dentist and hygenist. The team at the practice are very friendly and put me at ease. Highly recommend this dental practice.

3rd May 2024

Good dentist and hygenist

2nd May 2024

Needed urgent treatment and managed to get appointment next say

2nd May 2024

Great dentist and staff

2nd May 2024

On time appt, lovely dentist, all good

28th April 2024

Very respectful and always good treatment

28th April 2024

Always, efficient and professional. I feel I could talk to the staff about any problems.

27th April 2024

Staff are kind and caring

27th April 2024

Friendly, efficient service always with a smile. Listened to and caring treatment.

26th April 2024

I have been a patient ar Oakmead for many years and have complete confidence in recommending them. As a nervous patient the staff have always put me at ease and I have complete confidence in the treatment I receive.

26th April 2024

The whole experience is reassuring for a nervous patient. The room is calm. The dentist and dental nurse are kind , friendly and very professional. All procedures are explained fully.

25th April 2024

Because from when you walk in to Oakmead to when you leave , the whole experience made me very relaxed and comfortable . So Thankyou to all the team

25th April 2024

They are professional, caring and efficient....deal with my needs expertly.

25th April 2024

The care you get and everything is explained. The dentist is very gentle.

24th April 2024

I am an extremely nervous patient. For the first time in my life I had confidence and felt reassured in a dentists chair .

24th April 2024

Professionalism of all members of staff at Oakmead. Very friendly, efficient and very caring.

23rd April 2024

My Dentist Andy Hopkins is amazingly gentle and I do not feel at all nervous - fully happy with my treatment.Wonderful Dental Care!!!

22nd April 2024

As someone who is dentist-shy mainly I was relieved to find out that my teeth are ok and no work needed, also pleased that my appointment was only a little late and I did not have to wait too long.

22nd April 2024

Friendly,efficient service

21st April 2024

Great ambiance, great professionals

21st April 2024

Brilliant service from kind staff. Lots of information. Listens to needs before starting. Good conversation throughout appointment. Smiley and friendly staff.

21st April 2024

The care, understanding, and top quality dental procedures which I and my wife have received over the past 24 years, ensure we would always recommend, without hesitation Oakmead to all our friends. They in turn have been so very pleased with this superb dental care. A big thank you to all the fantastic team at Oakmead.

21st April 2024

comfort of premises accessible for disabledfriendlinessand helpfullness of staffunderstand my needs

21st April 2024

Andy Hopkins is a very gentle kind and friendly dentist and all his staff are efficient and very friendly

20th April 2024

The receptionists would lovely very understanding as they knew I was nervous and also the dentist

20th April 2024

Very professional and a very competenant service.

19th April 2024

Friendly , helpful and great treatment

19th April 2024

Friendly, professional staff, caring environment, excellent dental care

18th April 2024

They’re absolutely wonderful !

18th April 2024

I have been a patient for over 20 years . The skill,care ,and attention have always been exemplary from both Andy Hopkins and the hygienist ,Debbie . I halve always been a nervous dental patient due to childhood experience and Oakmead go the extra mile to allay any anxieties .I strongly recommend them to anyone who requires dental treatment .

18th April 2024

Always been satisfied always try and give time that suits

17th April 2024

The staff were welcoming,friendly and polite and very knowledgeable in their positions.

17th April 2024

Very understanding, helpful and supportive, especially for the more anxious patient

15th April 2024

Certainly! At Oakmead East Grinstead, I've found exceptional service, a welcoming atmosphere, and top-notch amenities that consistently meet and exceed my expectations. From the friendly staff to the well-maintained facilities, every aspect of my experience has been outstanding. Jacob is a brilliant dentist!

14th April 2024

Everyone is so friendly. The staff are efficient and take their time with you. I did not feel rushed during the appointment in fact it was the best hygiene appointment I’ve had for a long time. I’m a new patient.

13th April 2024

As a very nervous patient ,they helped to put me at ease

13th April 2024

Lovely friendly professional surgery. Would not hesitate to recommend

12th April 2024

Staff are friendly, I am always offered appointments if I am in trouble. The dentists and nursing staff are very professional, as are the reception staff.

9th April 2024

The whole environment!

9th April 2024

mr cassidy is such a nice and careing personand good at what he dos

6th April 2024

Kind staff and a very good dentist!

5th April 2024

Very pleasant and efficient reception staff. Excellent dentist,Paul Cassidy, and highly competent examination and information imparted as to the state of dental health and future care.

30th March 2024

Friendly staff, happy with the dental treatment, I felt comfortable.

28th March 2024

I like the people and trust my dentist is going to help to his best ability. I also like how they have helped me in the past.

28th March 2024

As a nervous patient it is important for me to feel Comfortable and Paul seems to know instinctively what to say to relieve my anxiety

26th March 2024

Very friendly and professional

26th March 2024

Genually friendly service, dentist brilliant and staff on reception and the dentists nurse always carring and friendly. Parking sometimes a problem but other than that very satisfied.

25th March 2024

There were no ifs/butts

24th March 2024

Andrew Hopkins is the best dentist I have ever had in my 75 years on this earth. He is just brilliant. Kind , professional and just so gentle. Explaining everything before he does it. I feel really safe in his hands.

23rd March 2024

First class care in all respects

23rd March 2024

Professional team, continuity of care i.e. same dentist and hygienist, they are kind and caring. Moat Road NHS was my last surgery before Oakmead, I had a couple of bad experiences. I have have now been with Oakmead a few years and am very pleased with them.

22nd March 2024

Always efficient service. Very helpful reception staff

18th March 2024

Had what I thought was a toothache but after examination including an X-ray found that I had a gum infection. I was prescribed antibiotics and given advice on how to trea5 the area. Excellent visit and 8 am now on the mend.

15th March 2024

Professional friendly competent

15th March 2024

The staff are very friendly, it’s also very local for me. I’m able to book my appointments with easy and can leave a message someone gets back to you fairly quickly.

15th March 2024

Although dental treatment can be expensive it’s nice to know that it is handled by professionals

15th March 2024

Having attended Oakmead for over thirty years the attention and friendly staff feel like family to me now. There is always interest shown in my family and I don’t need any excuse to talk about my grandchildren. The fact that there is a dental surgeon there too one doesn’t even have to go elsewhere for treatment like implant, which I have had done and the whole experience was a joy, never felt a thing, before during or after.

15th March 2024

I have been a patient of Oakmead for many years and have always found them to be professional and helpful. When necessary it has been easy to get an emergency appointment.

15th March 2024

Oakmead have met all my needs & i always feel healthier when leaving & made to feel comfortable and welcome

14th March 2024

Lovely people all round

14th March 2024

The help given by the dentist and nurse to myself as a wheelchair user.

14th March 2024

I receive a professional service

13th March 2024

I have an abhorrent fear of being at the dentist but they all work hard to put me at ease and make me as comfortable as I can be.

13th March 2024

I have been a patient of Oakmead for several decades and have never had a bad experience with either the treatment received or the service provided by any of the individuals irrespective of their job function. The service is always polite and I never feel rushed. The dentists, dental nurses and hygienists all really listen and hear what the patients is telling them, something that is sadly lacking in most organisations these days.

12th March 2024

Everyone was pleasant

10th March 2024

Very helpful and explained everything well. He remembered my last appointment and issues I had then and discussed them fully.

9th March 2024

Staff are lovely Andrew has cured my fear of dentists and I feel in safe hands

9th March 2024

Kind staff, friendly and supportive. Would highly recommend

9th March 2024

Andrew and his team always make me feel at ease.

9th March 2024

Oakmead have always treated me with the greatest care. The surgery is close to my home, but so are several others. I have been a patient there for 30 years, and I would not change.

8th March 2024

Friendly staff making you feel comfortable and relaxed. I have two anxious children and Paul understands this and will always go above in making them feel in safe hands

8th March 2024

Have been a patient for years . Standard of care has remained very high in all that time . I am a nervous patient and this is always taken into account

8th March 2024

Treatment is always carefully explained and as gentle as possible.

8th March 2024

It went as expected for private dental care.I was seen to swiftly and on time, My dentist Ash was a kind person and highly professional along with his assistant.I will be booking again and would recommend Oakmead to my friends and family.

8th March 2024

The Dentist I see Andy Hopkins is great at putting me at ease.The hygienist Jill Hopkins is very thorough and also puts me at ease.

7th March 2024

Staff are always friendly & helpful. Dental nurse has empathy, is very thorough & put me at ease as did the dentist. I was a bit nervous, but there was no need as I was reassured throughout the procedure.

6th March 2024

Rachel on reception is always a friendly, calming influence and greets everybody with a smile. Andy has turned my little boys absolute terror of PPE from a hospital experience in lockdown to the children looking forward to the dentist with the magic light and the tickly toothbrush. Always put at ease & everything is always explained beautifully. Have signed my husband up on the spot to be part of the practice as I know he’ll change his perception of the dentist here. Thank you

6th March 2024

Very professional care.

6th March 2024

Everyone from reception staff to the clinicians was calm thoughtful and respectful.I have a daughter who is Autistic and has additional needs. When attending the clinic with her in the past, she also, has received the same high quality of care, delivered with gentle kindness and respect.Thank you to all of you.

6th March 2024

This practise is excellent in all aspects of looking after the patient. The treatments I have received is excellent. A pleasure to attend and I am very satisfied with the care I receive. Thank you

5th March 2024

Oakmead East Grinstead is a highly professional establishment. Whether speaking to the receptionist on the phone or in person you are listened to, questions are answered efficiently, Nothing is too much trouble. Paul (the dentist) always makes me feel at ease: he is patient, attentive, very gentle and informative. I would and have recommended Oakmead to friends.

5th March 2024

Been regular patient for over25 years .. Always easy & helpful

5th March 2024

All the staff are superb as are the facilities

5th March 2024

Staff all polite, friendly and professional.

29th February 2024

Experienced dentist who took time to answer and elaborate on my questions. Put me at ease straight away. Welcoming and with a sense of humour.

28th February 2024

Andy was so warm and welcoming and really put me at ease, my daughter also came for her check up with me and he was brilliant with her (she’s 9 years old)

26th February 2024

Staff are polite, they talk through your treatment in a way that is understandable, they have a variety of services to offer. They have parking. They are a very caring practice.

26th February 2024

Always very friendly and professional service

25th February 2024

The dentist always puts me at ease and talks through procedures so I know what to expect.

25th February 2024

Very professional, friendly service. I have total trust in both the dentist and hygenist to recommend the best treatment for me.

24th February 2024

Very professional and staff very friendly and Ash my dentist explains everything.

24th February 2024

Everything went smoothly. Very friendly clinician and reception staff …….. and most importantly, a pain free experience!

23rd February 2024

So happy with Paul Cassidy

23rd February 2024

Friendly staff, accomodating to each child's individual preferences, knowledge and friendliness

23rd February 2024

The friendly informative team that go the extra mile to put you at ease and the wonderful expertise of Dr Andrew Hopkins who is an amazing technician.

22nd February 2024

Always helpful and know me well.

22nd February 2024

As a very nervous patient I appreciate that I am treated sensitively and with reassurance. I am so happy to have found this clinic, the staff have all been amazing from the very first time

22nd February 2024

The Dentist is excellent, skillful , has great empathy and exemplary customer care and communication skills. His dental nurse is also excellent, well-designed and empathetic.

21st February 2024

I was treated with respect and despite being a nervous patient was made to feel dafe and comfortable.

20th February 2024

Continuity of a skilled dentist who is approachable and able to provide professional advise as required. Flexible when the patient is tense. Positive attitude .

19th February 2024

In the past I was always very nervous of any visit to a Dentist. Since attending Oakmead which has been for many years now my fears have been allayed.

18th February 2024

This is my regular dental practice. This appointment was an extra following a broken tooth. The dentist managed to fill the tooth satisfactorily. I was pleased with the overall service despite having to wait for over two weeks for the appointment. As I was not in pain this was not a big problem.

18th February 2024

Lovely staff

17th February 2024

Just always feel comfortable there and I trust my dentist to do the right thing whereas in the past this has not always been the case

17th February 2024

Nice and friendly

17th February 2024

The dentist is very gentle and kind , and thoughtful in his answers.,

16th February 2024

I have been a patient at Oakmead for a number of years, and I have found that the staff are always so friendly. When I first started at Oakmead, I was terrified of going to the dentist due to previous bad experiences but found that the dentist, hygienist and other staff have always been very reassuring and patient, and I have overcome my fears. I am very happy to come to appointments now, which I never expected to happen. I highly recommend Oakmead.

16th February 2024

I travel 60 miles to keep appointments on a regular basis at this clinic. The staff are excellent and , in my opinion, the best dentist ever.

15th February 2024

All staff are always friendly and approachable and put one at ease. The dentist always explains what he is doing and puts one at ease.

15th February 2024

Dental staff were very caring & attentive at all times & receptionist was very helpful in changing over a few details & assisting with booking future appointments overall very happy with our treatment & care at Oakmead

14th February 2024

Pleasant and highly skilled dentist

14th February 2024

Great staff, with an appointment that ran like clockwork.

13th February 2024

Total competence and confidence in Paul Cassidy

13th February 2024

Both staff and treatment have been great very helpful to my needs, I didn't expect the care and kindness shown to me as I know my teeth are not that good

12th February 2024

All the clinicians are understanding of patients' needs. i.e. anxieties , etc.

11th February 2024

All the staff are very friendly and professional.Jenna - the hygienist was extremely helpful, caring and explained everything to me as I told her I was a very nervous patient. It was my first hygienist appointment and I was dreading it. With Jenna's patience and gentle approach -I actually found it a good experience. Thank you Jenna - now I can come back with confidence for my next appointment.

11th February 2024

Very professional, friendly & relaxing treatment.

11th February 2024

Efficiency..A feeling of confidence for me as my health issues are a complication for the surgery.

10th February 2024

The practice provides a first class service.

10th February 2024

Just the loveliest of staff who make what could be a very stressful experience a really positive one. Thank you!

10th February 2024

Not far from where I live. Friendly staff. Easy to book an appointment. Easy to park. Reasonable prices. Range of treatments in offer. I have recommended this practice to my family and both my husband and eldest son now go there too.

10th February 2024

It is a seamless operation with caring people. All of the team follow my lead, e.g. if I want to chat then that happens. If I’m struggling in a treatment e.g. difficult with instruments in mouth and gag then this is reacted to immediately, kindly and professionally. I’m treated as an individual and thrilled with the dental results.

10th February 2024

I have been going to the Dentist for many years now and the care and professionalism is second to none. My next appoint ment already made for August 2024

10th February 2024

I get very anxious when visiting the dentist. This was acknowledged and respected. Everything was explained clearly and I was consulted about my comfort at every stage of the procedure.

9th February 2024

Have been a patient for more than 20years and will continue to attend Oakmead in the future

9th February 2024

Really friendly staff and helpful dentist who made my young children feel at ease

9th February 2024

Paul is a really nice guy. He takes time that explain the pros and cons of the treatment.

9th February 2024

The staff went above and beyond to make sure I was seen and treated promptly for an emergency situation. They were kind and understanding of my worries and nervousness. I couldn’t fault them.

9th February 2024

no problem, professional attitude

9th February 2024

Convenient location, good system for emergency appointments and reception staff always helpful.And of course most importantly Andrew and dental assistants are friendly and reassuring, and obviously skilled.

9th February 2024

So good

7th February 2024

Professional surroundings and treatment

6th February 2024

Ash always explains things last year I was impressed by the denture I had

6th February 2024

Have been a patient at Oakmead for many years and have no wish to change

5th February 2024

Excellent staff that as a nervous patient make me feel relaxed and comfortable. Thorough examinations and all treatment fully explained.Special thanks to Ash for making my treatment as easy as possible.

4th February 2024

Friendly, helpful and professional.

4th February 2024

Professional and friendly service. Local for me and easy to park

3rd February 2024

Always easy to get an appointment. Staff friendly and helpful. I feel valued and respected and made to feel at ease.

2nd February 2024

The team at Oakmead, East Grinstead, are just wonderful, from everyone at reception to the dental staff themselves. Everyone is kind, friendly, professional, caring, helpful, supportive and they really listen to what I'm saying. I feel very safe there. I had to go this week for a crown emergency and it was all dealt with very quickly and everything explained to me carefully. I've been going to Oakmead for about 25 years now and I would highly recommend them. Thank you everyone!

2nd February 2024

I have always been satisfied with my treatment and the friendliness of the staff over the last 5 years.

1st February 2024

I am a long-term patient and have always been satisfied with treatments provided

28th January 2024

Staff who are friendly and efficient

28th January 2024

My dentist is very thorough and explains the treatment needed well. My dentist is very friendly and well mannered.

28th January 2024

Kind Courteous Efficient Friendly But survey much too long will not complete next time

26th January 2024

its always good

26th January 2024

The service and care at Oakmead is consistently superb

26th January 2024

As a very nervous patient they took time to reassure me.

26th January 2024

Very friendly staff.

26th January 2024

Debbie the hygienist is always friendly and takes a lot of care and time to do a really good clean of my teeth. She is always on time.

25th January 2024

Professional

25th January 2024

Happy and friendly staff.

25th January 2024

I have complete trust in this practice.

25th January 2024

Very friendly staff. Made me feel extremely at ease and were very mindful of my needs at all times. Full explanation of what they were doing

24th January 2024

My daughter is autistic and dental appointments can be stressful, the was the first time she had had her teeth cleaned by the dentist and she was very upset after as her teeth did not feel the same. We called the surgery and the dentist was able to see her later that day and reassured her that everything was ok. This was very helpful and considerate of the dentist.

24th January 2024

Such gentle dentistry and caring, welcoming team

23rd January 2024

I've been visiting Andy and his team since I was little. He really is the best dentist and is always so thorough and careful with my needs. He's quite honestly the absolute best and there's no way I'd even consider going elsewhere. I live in South London and even though the journey is far, I wouldn't have it any other way.Jenna the hygienist was also absolutely brilliant. I hadn't seen her before but will definitely be booking in to see her every 6 months! Oakmead really are the best.

21st January 2024

My wife attends there and she recommended, the whole experience was very easy

21st January 2024

Helps that I have been a patient for years but have always experienced staff kindness and consideration

20th January 2024

Mr Hopkins is extremely calming, gentle and professional.

20th January 2024

I felt very comfortable with the treatments I received in a very professional manner.

20th January 2024

Being a very nervous patient it is important to feel at ease., The staff are all very professional and make each visit easier.

20th January 2024

All the staff really helpful. Treatment is first class.Prepared to give the best advice possible. Able to see the same clinicians every time a big plus point.

19th January 2024

First class service at very short notice, much appreciated.

19th January 2024

I am made to feel relaxed, and I feel confident that my treatment is going well

19th January 2024

My wife and I both got what we wanted.

19th January 2024

I have never been unhappy with oakmead all the staff and dentists are great

19th January 2024

the dentists are professional, the staff are friendly and i felt that my problems were suitably addressed and the further treatments recommended will be carried out in a professional and caring manor

18th January 2024

Very welcoming and knowledgeable.Everything was great explained in detail which was informative and calming for any issues or worries I had.Very professional and feel they truly value their clients

18th January 2024

Long time patient of this surgery

17th January 2024

Fantastic service, empathy and dental work - well done

17th January 2024

Surgery is Spotlessly clean. Staff are polite and friendly and most importantly of all, as a somewhat nervous patient I am always put at ease by the dentist and the dental nurse. Everything is explained to me each step of the procedure.

17th January 2024

Friendly professional staff with care of patient at forefront of treatment.

17th January 2024

Always make you feel welcome and at ease. Friendly smiling faces. Good procedural work while putting nervous patients at ease

17th January 2024

could find no fault in my appointment etc

16th January 2024

As always, I am well cared for by a dentist who understands the very particular issues I have with my mouth and teeth.

15th January 2024

Attention to detail. Personal interest of staff.

14th January 2024

I have a dreadful fear of dentists and teeth (I can’t even watch a toothpaste ad) I have had to be injected for all my hygiene appointments because I can’t cope with the little shocks of pain. I came to my first appointment with Gill suffering with anxiety. She gave me the confidence to tentatively explore how her treatment would feel. I had the dentist booked to inject my mouth and numb it. It wasn’t needed! Gill did everything and I did not feel a thing. She made me feel confident rather than stupid and she did it in such a kind professional manner. I will never fear my hygiene appointment again. I have cancelled my Dads dental appointments elsewhere and moved him here. All I can say is that if you have anxiety and dread your dental treatment this is the place to go.

14th January 2024

Honestly the best dental practice I have ever been to. Worth every single penny paying privately at this clinic - I actually think it's exceptional value for money. Every single staff member is friendly, helpful, caring and polite. Dr Hopkins is a fantastic dentist, especially for someone who was previously anxious of the dentist and visited the dentist sporadically as a teenager and in my 20s. He doesn't keep you in the chair any longer than necessary, he is calm and friendly and really down to earth. And the rest of the team are caring and helpful too. Cannot fault the service at all. Glad to be a patient here.

13th January 2024

Prompt and friendly

13th January 2024

All the staff put you at ease and seem pleased to see you.

12th January 2024

It is always friendly and professional service which always make you feel at ease.

12th January 2024

Informative and clear communication was essential and the treatment carried out was excellent

12th January 2024

Personal treatment by skilled clinicians

12th January 2024

I have been a patient of Mr Hopkins for over 30 years and have always felt in very capable hands. He always explains what needs to be done and each process as he is doing it. He is very friendly and professional, listens to hear the problem and never rushes an appointment and is always happy to give advice.

11th January 2024

Very good service.

11th January 2024

Kind friendly and efficient always.It’s always a pleasure to be there for hygiene treatment or dentist appointments.Always happy to recommend the practice.

11th January 2024

Very professional.

7th January 2024

I was recommended to this clinic and specfically Andy as I am a very nervous dental patient (I know there are a few of us!). I don't know what I will do if Andy decides to retire....I don't like to think about it. I still get nervous about going but not to the extent I did. I can smile now when I arrive! and the whole team are great. Everyone is friendly and pleasant.

6th January 2024

V pleasant hygienist. Efficient.

6th January 2024

Ultimate professionalism

6th January 2024

The friendly staff and the fact that Andy and Gill are so good and professional

5th January 2024

The staff are always polite and willing to assist, plus our Dentist Andrew is really good.

5th January 2024

Always feel totally comfortable at Oakmead.

5th January 2024

Great service, high quality treatment, friendly staff, clean environment, not too expensive, a chance to visit East Grinstead.

4th January 2024

The thoroughness, clear explanation of procedures efficient speedy check out and in. Comfortable waiting room and easy parking. Could not ask for more.

4th January 2024

I am very anxious when visiting the dentist and once I'm there I feel understood and helped through the appointment. In the past I've been very reluctant to make appointments but am happier to do so now.

4th January 2024

The speed at which my appointment was made available.

31st December 2023

Jenna was incredibly helpful and explained the treatment necessary.

31st December 2023

Everything. The staff, location and facility are all first class.Nothing else to add.

30th December 2023

All of the Staff were efficient, friendly and reassuring. The treatment was very gentle, not rushed. I felt at ease.I have no negative comments regarding my experience. The only thing I find unusual about this surgery is that a rinsing sink is not available by the side of the treatment chair, therefore if a patient needs to rinse out at any time they have to get up and go to the sink. Providing this facilities would make this Practice A1.

27th December 2023

The Receptionist was extremely helpful and took the trouble to ask the Clinician if I could be fitted in at short notice. Which he very kindly did. Both he and his Dental Nurse dealt with my problem with courtesy and efficiency.

25th December 2023

I was given an appointment at very short notice with a dentist I had not met before. He and the nurse (also new to me) were extremely caring and friendly. Everything was explained about the treatment was explained to me and the actual procedure was relatively swift and painless. Advice for future care of the tooth given.

23rd December 2023

Friendly professional staff.A nice, clean, safe environment.

22nd December 2023

I have been a patient of Oakmead’s East Grinstead, as has my husband, for over 20 years, We have moved out of the area some years ago, but completely trust in the care and excellent service we receive by Dr Andrew Hopkins and team on each visit and gladly undertake the hour’s journey for regular appointments. They are simply the best …

22nd December 2023

Well cared for with good advice. Easy to book but limited availability as they are busy and popular. I’m looking forward to my treatment

22nd December 2023

Good service

21st December 2023

I had a tooth break down I called the practice for an appointment which was arranged for a date within 2 weeks but was offered a place on the waiting list and a place became available which I took meaning my no emergency problem was fixed within a week.

20th December 2023

The dentist and nurse were very friendly and answered all my questions

20th December 2023

We’ve always had a great experience at Oakmead. Our dentist is incredibly kind, not at all patronising or rude if you’ve left it a while to come, and very considerate. My son felt very safe and even said that the appointment was enjoyable. As someone who has had many bad experiences with dentists in the past, I feel safe coming to Oakmead and I shall be booking my (slightly overdue) check up in the New Year. I do think though that dentistry work is something that should be affordable for everyone and this is just not the case anymore. Toothache is one of the worst pains imaginable and it is unfair that we generally have a system in this country where people who are better off only have access to this. This is not a reflection on Oakmead who are great but a general comment.

19th December 2023

Jenna was absolutely brilliant with my son Henry and we really appreciate her kindness and the time she took. Thank you so much!

19th December 2023

Great efficient professional service.Treated with respect, made to feel at ease. I like the team, I have confidence in them and trust.

18th December 2023

Friendliness of staff and ease of speaking to them about my children’s treatment.

17th December 2023

Just brilliant treatment.

16th December 2023

Sensitive and professional care

15th December 2023

Top quality in every aspect

15th December 2023

Efficient ,friendly staff at all times. Any problems dealt with in a calm,professional manner. Dental care is of a very high standard. Thank you.

14th December 2023

Ash is an amazing dentist, he listens and understands my fears. He explains everything and I trust him completely.

13th December 2023

I had a complex case history, to which they listened carefully, offered sensible sollutions and carried them out brilliantly. As an extremely nervous patient I felt well cared for, and able to place my trust in them.

13th December 2023

I saw my regular dentist, Paul Cassidy. He is an excellent dentist. He always explains the procedure clearly and also offers options if appropriate. I trust his advice and his skill as a dentist. The dental nurse is also excellent. They make a great team.

13th December 2023

Jenna took the time to talk me through everything, and gave me great tips. I felt that she really took the time and provided me with lots of useful information to help me maintain my teeth hygiene. Thank you.

13th December 2023

Staff are brilliant particularly Mr Hopkins

12th December 2023

I have been a patient there for 30 years. I think that speaks for itself

12th December 2023

Friendly helpful staff

11th December 2023

Friendly and thorough

11th December 2023

Engagement with patients. Keeping you feeling at ease.

10th December 2023

Polite, professional and friendly

9th December 2023

All staff extremely friendly and welcoming, helpful as I had a baby and toddler, and dentist was great with my little boy! He was totally relaxed and happy to sit in the chair.

9th December 2023

Always good communication from all the staff, good service from the dentist and nurse and always efficient and friendly.

9th December 2023

The Dental Team are all very friendly and welcoming and put you at ease for your appointment.

8th December 2023

All the staff are very attentive and polite. The dentist Paul Cassidy is clearly highly skilled. He is the best dentist I have ever see

8th December 2023

The staff are all highly trained and experienced. They all have excellent communication and people skills, are friendly and immediately put one at ease, during what can sometimes be an anxious experience. They are all exemplary and great ambassadors of good practice.

8th December 2023

Been treated excellently there for many years.

7th December 2023

Great team

7th December 2023

Hygienist and dentist gave excellent treatment

6th December 2023

Expert care and experience from a friendly team.

6th December 2023

I’ve been going to oakmead for years and have always been happy with all the staff. Receptionists, nurses, Dentists & hygienist.

6th December 2023

Nice people well presented practice, always informative and relaxed

3rd December 2023

Caring and helpful service from all staff on every visit that I’ve had in 20 years. Honestly cannot fault the service here

3rd December 2023

Professionalism, friendliness, made to feel valued

3rd December 2023

Feel fully confident and safe - I introduced my 97 year old mother to Oakmead and she feels far more relaxed than previously, Paul is brilliant!!

2nd December 2023

Professional friendly staff who make you feel comfortable. I felt in good hands, knowledge and patience.

30th November 2023

Friendly competent professional. Comfortable waiting area

30th November 2023

Efficiency, friendly & professional.

29th November 2023

All staff were very friendly and professional. I felt listened too and the treatment was nice and quick

29th November 2023

I have always received excellent treatment when required. I have been looked after during all my appointments including checkups. The reception staff are very efficient and friendly. It has always been a pleasure coming to visit when required. I never feel nervous as my Dental Surgeon Dr. Andrew Hopkins has over the years given me the confidence to get over my fears which I once had.

28th November 2023

I feel confident about the care I receive

27th November 2023

You were made to feel welcome as soon as you entered. Very courteous reception staff who took their time to explain all the appointments. All the costs were explained to you before hand so you could decide if you wanted to go ahead to the bookings. The dentist and his assistant were very friendly and explained everything that would happen during the procedure. Even though I was having an extraction I was in and out within 10 minutes including the injection and felt no pain at all. The aftercare was explained well as well. Can not fault this Practice at all.

26th November 2023

Friendly and informative

26th November 2023

Paul is a most courteous and informative professional with a great understanding of personal preferences ..

26th November 2023

Made to feel at ease at all times

25th November 2023

Such a kind and caring team that do their utmost to listen and help you to choose the right treatment option which is then very professionally delivered in a unhurried tranquil environment.

24th November 2023

Courtesy and friendliness of clinicians. Asking relevant questions at the right level for children to understand.

24th November 2023

Having previously hated going to the dentist, the team at Oakmead make it a much less daunting experience. The staff are friendly, the dentist listens and it feels like they do actually care and want to look after their patients.

23rd November 2023

Efficient and professional

23rd November 2023

Friendly, they know me and my family, good care.

23rd November 2023

my check up was very thorough and I had confidence in the dentist

23rd November 2023

I have always been satisfied with my dental appointments, they make you feel at ease, I had a terrible experience with my last dentist, I have been at oatmeal over 20 years all my family go there ,thankyou

23rd November 2023

Good relationship with dentist and convenient location. Team always pleasant and reassuring.

23rd November 2023

I’ve been a patient for years, I’ve received excellent treatment / good interaction with staff throughout. Years ago there was a slightly grumpy receptionist, but even she mellowed. Everyone is very polite and helpful - good recruitment and training

23rd November 2023

My dentist does a very thorough job in a way that minimise the damage to my teeth but nevertheless does what is needed

22nd November 2023

Very straightforward and stress free

22nd November 2023

Always receive expert treatment.

22nd November 2023

Friendly relaxed and efficient at every level

22nd November 2023

I lost a crown and was fitted in the next day. Sadly it will be an extraction as tooth too damaged but the advice given re timing and aftermath was v clear as well as the option to do nothing further to replace the tooth as time will heal and not affect The Bite

21st November 2023

Kind, caring, non judgemental. I had a long-standing fear of dental treatment and all at Oakmead have built my confidence. I’m so grateful. I insisted my husband join. He did. He’s very pleased too!

20th November 2023

The whole team are friendly, welcoming and helpful. Andrew Hopkins has been my dentist for several year and always makes you relaxed - before check ups or treatment.

20th November 2023

i have been going for many years and have total trust in Mt Hopkins and his team

18th November 2023

The care and attention given was great.

18th November 2023

Just did as expected with no problems. Which is what you want.

18th November 2023

Courteous very friendly staff & dentist. Excellent competent dentist. I have total confidence in everyone there, built up over many years.

17th November 2023

My Dentist DR Andrew Hopkins

17th November 2023

Very good dentist and hygienist.

16th November 2023

Always friendly and professional. Everything explained well.

16th November 2023

Gentle and reassuring as always from Mr Hopkin

15th November 2023

Nice people, professional attitude, polite and efficient

14th November 2023

I received the most caring dental treatment and everything was well explained.

14th November 2023

Very glad I came after a long break. will continue to come after such a good experience. Thank you7

14th November 2023

David Cassidy is very competent and makes you feel completely relaxed

13th November 2023

Very satisfied with the quick treatment but found that the price had shot up.It was very expensive for a small filling. I guess the Xray is expensive but I wondered if it was necessary.Otherwise very pleased to be seen so quickly.

12th November 2023

Straightforward, friendly and professional staff listen to issues and readily offer information.

11th November 2023

A long-standing patient, always pleasant staff and good service

10th November 2023

I've been here 4 times now, 3 times for hygienist visits and once for a check up and it always went very well. I was explained in details what was going to happen, answered all my questions and everything always goes smooth. Debbie is fantastic!

9th November 2023

Customer service is excellent. All staff are friendly, courteous and always so helpful.

8th November 2023

I've always been very nervous of Dental treatment and need a gentle Dentist. A few years after moving here I finally I found Oakmead and Andrew. I am a bit nervous at the moment as I will be having Root Canal Treatment in the next few weeks, but not overly so, as I have every faith in Andrew, who has always been very gentle and reassuring. I will not be going anywhere else i8n the future, I have found my forever Dentist. Thanks to you all at the Surgery.

7th November 2023

The care and attention kindness excellent service

5th November 2023

No hard sell, the dentists listened when I asked questions; hygienist was very attentive because I have a neck injury which was catered for. The dentist was very gentle which is good for people who are nervous or in pain.

5th November 2023

Convenience. Nice surgery & pleasant staff.

3rd November 2023

Easy to book. Friendly staff. Able to park at the practice. Able to get a quick emergency appointment when filling fell out.

3rd November 2023

The dentist listened and answered my questions. Everyone treated me with respect and kindness.

3rd November 2023

Ashish Patel is the gentlest, kindest dentist, who makes me feel safe when having work done. He and the dental assistant respond to my needs when I am in the chair. I have total confidence in them. The reception staff are always polite and friendly and the whole practice has an air of calm and competence, which is very reassuring.

3rd November 2023

Professional and competent

2nd November 2023

Always a warm welcome from the whole team, very professional and calming approach.

2nd November 2023

The staff are all friendly and make you feel at ease

31st October 2023

Efficient and have been treated well over a number of years

30th October 2023

I found the whole experience clear and all the staff were really helpful.

30th October 2023

just a great team

29th October 2023

Good practioners

29th October 2023

I have been a patient there for many years.

29th October 2023

The care that is shown to patients and the standard of care is top rate. I used to have a fear of visiting the dentist but not since I became a patient at Oakmead I am perfectly at ease.

27th October 2023

The professional attention. The care of attention the sympathetic attitude and care to prevent any pain. Overall very well looked aftet

27th October 2023

Friendly staff who care about myself as the patient. Always aware of my needs and give good advice when I need it.

27th October 2023

Very friendly staff and clinicians, well located and clean

26th October 2023

Have always found all the staff very professional , polite and knowledgeable. Treatments always explained well and always made to feel at ease .

26th October 2023

Very professional - kind and gentle - Very friendly staff - excellent care

26th October 2023

I never experience any problems when I get there, always treated with great respect.

25th October 2023

The care and patience from staff at Oakmead are extraordinary- just feels like a safe place to be treated

25th October 2023

Staff all very kind and understanding. Everything clearly explained and at no stage did I feel rushed. Excellent treatment and I can honestly say I enjoy going to the dentist at Oakmead

25th October 2023

Always recieved excellent treatment

25th October 2023

very professional and excellent facitlity.

24th October 2023

Friendly and trust them 100% I’m not keen on the dentist so trust is very important. Everyone is professional and clean and modern surroundings

24th October 2023

Jenna was azing. She explained everything so well and make me fell more comfortable

22nd October 2023

I’ve always received incredible treatment from all members of staff at Oakmead Dental since attending the practice approx 6 years ago. I can’t fault anything. My family and I constantly feel in safe and professional hands.

22nd October 2023

Helpful and politeness of all the staff there. Very friendly and considerate. Clean and well presented throughout. Offered great help and advice for looking after my teeth.

22nd October 2023

They are always very efficient and friendly

21st October 2023

Treatment is explained well. Consideration of comfort given when treatment being carried out.

20th October 2023

Expertise of the hygienist who is always kind and considerate & all the other staff there are always friendly which really helps in that environment

19th October 2023

Friendly, professional and highly competent dental and reception staff.

17th October 2023

Dentist Andrew is calm gentle and always fixes my problem. His injection technique is wonderful, I never feel any pain.

17th October 2023

Excellent all round

16th October 2023

Person centred approach

16th October 2023

Every member of staff is respectful, polite and diligent -and treats each and every patient with respect.The knowledge and advise given to the patient is very comprehensive, and the treatment undertaken is first class

15th October 2023

Very kind listening dentist and nurse

14th October 2023

Friendly receptionist, nurse and dentist.Dentist very knowledgeable and did a good job. Empathetic to my needs and gave me more local anaesthetic when I needed it.

14th October 2023

I always feel at ease and totally trust my dentist

13th October 2023

Pleasant staff,relaxed atmosphere.

13th October 2023

always pleasant and efficient

13th October 2023

Professional, confident friendly team. I always feel relaxed & know I’m in safehands

13th October 2023

Great staff and clean environment.

13th October 2023

Appointments are easy to get, are on time and the results have always been good

12th October 2023

Everyone was so pleasant

11th October 2023

I was seen by the Dentist, Paul Cassidy, a few minutes earlier than the agreed appointment time. Paul explained what the procedure would be and carried out the work without fuss and to my complete satisfaction.

11th October 2023

Quick access. Highly professional staff. Lovely clinic

11th October 2023

The Oakmead practice are always very helpful, polite and caring. The reception staff are welcoming and efficient and our dentist Ash and all the dental assistants are caring, professional and friendly.

10th October 2023

I have been with this dental practise for many years, and would not be inclined to go elsewhere. They understand my needs and make me feel comfortable.

10th October 2023

Gabriella, Kate and all the staff, so professional and friendly and great at their jobs

8th October 2023

Fantastic service, treatments and staff - Thank you

7th October 2023

The dentist is very professional. The reception area is comfortable and there is a relaxed atmosphere, enhanced by the friendliness of the staff.

7th October 2023

AlwYs helpful

6th October 2023

The ease of making appointments, the dentists there are lovely and very knowledgeable, they always tell you about the options, the receptionists are very friendly and polite and making sure everyone’s happy.

6th October 2023

I was treated like an intelligent human being and with kindness and humour.

6th October 2023

Calm, friendly, efficient

5th October 2023

care taken by the clinician and gentle treatment without pain.

4th October 2023

As I am extremely nervous, Paul and Kate were very patient and kind. They put me at ease and explained everything that was being done. Paul checked many times to see if I was okay for him to continue.

4th October 2023

Very professional dentists and the practice is very organised and easy to deal with

29th September 2023

Very personable reception staff. Excellent convivial dentist.

29th September 2023

Very friendly very professional and puts you at ease

28th September 2023

I feel valued and respected

28th September 2023

People where good

28th September 2023

Staff always kind and helpful. Dental work excellent.

27th September 2023

The helpfulness and competence of all staff.

24th September 2023

Very reliable and professional. The best dental practice I have ever experienced.

24th September 2023

Everything runs smoothly, from booking an appointment to the treatment given. All staff and clinicians are helpful and efficient. Waiting times are generally excellent.

23rd September 2023

Always treated with consideration and competency.

22nd September 2023

Treatment is fantastic, can always make an urgent appointment if required. Friendly and welcoming staff

21st September 2023

Good service, friendly reception and great dentists. The procedures I’ve done have been easy and have gone well.

21st September 2023

Andrew is an excellent dentist, very professional

21st September 2023

As soon as I walked in to the surgery , I was made very welcome and comfortable by every member of staff . So thank you

21st September 2023

The entire experience was easy, calm and managed in a truly professional manner.

21st September 2023

The staff are friendly and extremely knowledgeable.They make me feel relaxed and safe.The quality of work is outstanding

21st September 2023

Everyone is so friendly, reception is welcoming. The dentist, Mr Hopkins, is first class.

21st September 2023

Great teeth clean, it's always a pleasure.

20th September 2023

Delivers what it says on the box.

20th September 2023

The dentist is amazing, and the staff are super helpful.

20th September 2023

The practice has always been working to a high standard.

20th September 2023

we have been patients for 30 years and have always been happy with our treatment

19th September 2023

I have been using Oakmead for over 20 years and every treatment or consultation I have had has been great. I am a nervous patient and in the years I have been coming here the nerves have been far less and I don't dread visiting the dentist anymore. The staff have always been friendly and helpful, especially when I have needed a damaged tooth repaired. I honestly believe the service here is a standard other practices should be working towards.

17th September 2023

Thorough and knowledgeable dentist. Not sure I need to say any more! Had been recommended by a friend

17th September 2023

Pleasant staff and environment Dentist appreciated my needs easy to talk iHygienist excellent

15th September 2023

Goodness, the surgery is amazing. My son is psychotically very unwell and coming for an appointment is extremely triggering in many ways, e.g. physical contact, believing that any place he goes to will be dangerous to his life, etc. All members of staff at Oakmead are exceptionally great on every visit - so kind, so patient, so wonderful as making it a place where he can go when he barely leaves the house, can't work, can't function on a basic level. The fact he goes is testament to how brilliant Oakmead is. I can't thank the staff enough!

14th September 2023

They are just excellent in every aspect

14th September 2023

Staff take time to listen and endeavour to accommodate your requests . Staff are polite and friendly allowing patients to feel comfortable .

13th September 2023

My dentist always takes the time to listen to my concerns and clearly explains everything he is doing during the appointment. He tried to make the experience as nice for my 1 year old as possible. The dental nurse was also very friendly. They went above and beyond.

12th September 2023

Professional and polite and informative’

9th September 2023

Explanation before and during treatment helped understand what was happening and keep me calm.

9th September 2023

Awful previous experience leads me to value the trust I have in Ash

8th September 2023

Efficient and friendly staff always.

7th September 2023

I have been with this practice for years and have always been satisfied with the way they care for my teeth.

7th September 2023

I feel comfortable being there ,the practice has been there a long time .

3rd September 2023

The dentist provided sensible and helpful advice and guidance to my teenage daughters, both were worried about largely cosmetic issues. The nurse is always friendly and puts anyone at ease. Thank you

1st September 2023

All the staff were very nice and I felt relaxed and felt like my concerns I listed were fully listened to and were dealt with successfully.

31st August 2023

Welcome polite feel safe in what they do

30th August 2023

Listening to your needs makes a big difference.

30th August 2023

i have found everyone at Oakmead to be very pleasant and helpful,

26th August 2023

Everything explained, felt at ease although a difficult appointment I was made to feel very reassured.

25th August 2023

I'm a nervous patient, but have felt less anxious since standing Oakmeed than ever before. I always feel that everything is clearly explained and the staff are sensitive and helpful

24th August 2023

Friendly service and I have always experienced excellent treatment

23rd August 2023

It is always possible to speak to a helpful receptionist. On this occasion the receptionist was extremely helpful in getting an appointment for the broken tooth. Having discussed this with the dentist she phoned back to give me an early date.

22nd August 2023

The helpfulness of all members of staff. The professionalism of the service. Everyone is so very welcoming I wouldn’t go anywhere else.

20th August 2023

I trust my dentist, Paul Cassidy. He carefully considers the questions I ask and gives me his honest opinion about possible treatment options. He is a very good dentist

19th August 2023

The treatment was carried out by a very highly qualified, professional and caring lady, Gabrielle, who with her calm demeanour listened to my concerns and I immediately felt more relaxed. She, together with her assistant, took great care to make sure no pain was felt by me and checked periodically to make sure I was ok. Her work is of the highest standard and quality.

19th August 2023

Paul is a very competent, fair and personable dentist.

16th August 2023

I have a phobia of dentists: Paul has really helped in making me feel more at ease with his gentle, kind manor. To be truthful, the whole team at Oakmead are all wonderful…besides making one feel welcome, they also make you feel at ease.

16th August 2023

Efficient process. Feel confident and safe with the dentist and staff.

16th August 2023

Andy is always so friendly and makes me feel relaxed - he also always explains clearly what is happening and any options - if relevant .

15th August 2023

Professional, Courteous and informative.

12th August 2023

Excellent atmosphere, hygienic with smartly turned out polite and highly efficient staff from reception staff to clinician.

11th August 2023

Confident in safe hands

10th August 2023

Profession service, care of patients concern, friendly and asduring

10th August 2023

Have been going 18years and have always been very happy with my treatment. Occasionally thought it a bit pricey

10th August 2023

Both Paul Cassidy and his dental nurses are very considerate and caring. They always puts me at ease and takes the utmost care in ensuring my wellbeing.I followed Paul to this practice from another one because he is so good.

9th August 2023

No fuss, just first class treatment from highly skilled dentist and dental nurse.

9th August 2023

Friendly, kind staff

9th August 2023

Very friendly and professional team .I am generally nervous but they know me well and provide an excellent service.

9th August 2023

Very friendly staff who always welcome you with a smile. I have been treated by Andrew Hopkins for several years now and have always been extremely satisfied with the treatment given.

8th August 2023

Andrew is an amazing dentist. I am a very nervous patient and he is very caring, kind and understanding of my needs, explains everything thoroughly. Excellent

6th August 2023

Very friendly and helpful staff

5th August 2023

Easy to schedule appointments; friendly staff; reasonable pricing; clear information; appointment reminders; no problems

5th August 2023

Friendly and efficient

3rd August 2023

Got appointment very quickly after cancelling one. Receptionist very professional and friendly- premises very nice. Hygienist very nice and helpful.

3rd August 2023

Competent, friendly and efficient staff.

3rd August 2023

Friendly staff, clean surgery, parking on site,

2nd August 2023

I have ben a patient at Oakmead since the early 1990's. This very first appointment was an emergency and I was so impressed with the treatment I received that I decided to change my dentist (sensible as I had recently moved).Although I then moved to Burgess Hill I had no hesitation in deciding to stay as a patient with Oakmead.At one stage I was diagnosed with an infection that could not be dealt with at Oakmead and I was quickly and efficiently referred on for specialist treatment. I have no hesitation in referring friends and family to Oakmead.

31st July 2023

Friendly, Profesional, Comfortable surroundings. All that I expected.

30th July 2023

Excellent staff and dentist that puts you at ease

30th July 2023

Great team. Everyone friendly & helpful. My dentist & hygenist are excellent. Dental nurses are always reassuring & put meat ease

30th July 2023

As the survey shows, they alwaysmake the patient feel they are in the safe hands of experienced professionals at all levels.

30th July 2023

Feeling looked after and receiving a personal service.

29th July 2023

Very efficient and very good dentistry

27th July 2023

Very friendly staff. Efficient and careful attitude Nearly always on time little waiting periodEasy to book follow up and 6 monthly appointments. Cleanliness

27th July 2023

I have been a patient at the surgery for 19 years. This is enough proof of my satisfaction with the surgery, my clinician and the practice staff.

27th July 2023

The hygienist Debbie is so professional and makes me feel at ease.

26th July 2023

I have always found any member of staff that I meet to be pleasant, kind and extremely professional.They always take time to put you at ease before starting any treatment, which I feel is important as many people find visits to the dentist to be quite stressful

25th July 2023

Andrew is a brilliant dentist. Professional, empathetic and very reassuring to a nervous patient, oakmead is just a brilliant practice, staff nurses and hygienist.

21st July 2023

Friendly and professional made me feel at ease

20th July 2023

Throughout the 30 plus years I've been a patient at Oakmead I have consistently had good, safe, competent & very friendly care

19th July 2023

The dentist knows his patient Caring clinicInterested in patients’ wellbeingFriendly helpful reception

17th July 2023

Efficient, courteous and friendly staff. Always feel well treated at Oakmead

15th July 2023

Satisfied, does what it says on the box

15th July 2023

Just the loveliest of staff. I experience dental anxiety but I feel really safe there and looked after

14th July 2023

I can't say I enjoyed my appointment because at the end of the day, it is a dentist appointment, but I was impressed by the hygienist's professionalism. I had a similar appointment somewhere else last October and they didn't do half of the work I got done this time. Not only was she very sweet, knowledgeable and kind, but she gave me lots of advice on how to floss and clean my teeth better, how to use my electric/ultrasonic toothbrush better etc. All the advice was much appreciated and I went home and transfer the knowledge to my husband as well. I didn't feel terrorised either - which unfortunately some people in the field seem to do to either visit them more often or to just take care of your teeth. I just need good, realistic advice. Already booked my next appointment.

13th July 2023

All staff are very professional and caring. I have full confidence in them.

13th July 2023

Pleasant environment , professional and courteous staff

13th July 2023

Appointments are on time, all the staff are friendly, professional and I have every confidence in any treatment if needed.

12th July 2023

Quick, professional and efficient service

12th July 2023

Customer service is great by the reception team, the clinicians too, Debbie and Dr Hopkins are just great, I'm a nervous patient and they both made me feel very comfortable.

10th July 2023

the staff are friendly and helpful and the dentist was very good at her job

10th July 2023

All very efficient and pleasant

9th July 2023

I like the friendliness of the practice and feel the practioners know what they are doing - I’ve had bad experiences before in a different practice.

9th July 2023

Very professional and experienced staff.

9th July 2023

Professional dental team.Continuity of stafflatest treatments

8th July 2023

I have been with this practice for many years and have always received excellent care

7th July 2023

Overall they are very helpful and professional at all times I have dealt with them

7th July 2023

Clear advice. Quick response to questions. appointment on time

6th July 2023

Nice environment & staff

6th July 2023

Excellent service and treatment. Everyone friendly and my dentist top notch

6th July 2023

Dennis is very caring and understands I am nervous

6th July 2023

Caring staff who understand my dental phobia

6th July 2023

every aspect excellent

5th July 2023

The waiting area is clean and smart, the dental equipment is up-to-date and the staff are friendly and extremely efficient.

5th July 2023

The entire team are very professional, caring and friendly. The only downside was the car park which was full.

3rd July 2023

The reassurance that goes with so many years of treatment.

3rd July 2023

I love Oakmead. Dr Hopkins is excellent - I've never had such a good dentist and won't be going anywhere else! My only complaint is the length of time I had to wait to get to see him (3 months) but I understand that there is currently a backlog so hopefully this will gradually improve - I guess it just proves how popular Oakmead is!

2nd July 2023

Oakmead and its staff make dental health a pleasant experience. I feel confident in their expertise and the treatment they recommend.

2nd July 2023

Feel very professionally looked after

1st July 2023

V pleasant hygienist who remembered my previous visit. V competent.

1st July 2023

The care at Oakmead is always excellent and the people are friendly. Dr Patel is thorough and good with children. No further comments to make.

1st July 2023

Great service and friendly people

1st July 2023

An excellent dentist {Paul Cassidy} who treats you as an individual rather than 'another patient'. This is so important!

30th June 2023

Friendly, caring team. Great dentist, I’ve been with him for years. I trust my dentist to do a good job. The dental nurse and receptionist are very polite and take the trouble to ask how I am.

29th June 2023

I was recommended by my neighbour and I thoroughly agree Oakmead offer a professional caring and effective dental service and I am very happy to recommend them to anyone searching for a first class Dental practice.

26th June 2023

Nice surroundings,very pleasant receptionists Mr Hopkins is very pleasant and extremely experienced dentist

25th June 2023

All the staff are friendly and very accommodating .Paul Cassidy and Kate his dental Nurse are always chatty and very kind to me .Kate dropped off my dental plan because the line was down .Paul always gives me great advice and fantastic care. Thank you

23rd June 2023

The clinician and nurse were knowledgeable and helpful and spent time explaining proceeduresetc

23rd June 2023

Easy to get to. I like the dentist. Easy to make appointments. Nice place.

22nd June 2023

I have a fear of the dentist , Mr Hopkins always puts me at ease . I feel very comfortable with his approach

22nd June 2023

I get extremely anxious when visiting the dentist but felt that this was recognised in a non-judgemental way and the dentist’s calm manner showed that he was doing his best to help.

21st June 2023

Everyone was efficient and friendly and the treatment was thoroughly explained and efficiently and Kindly carried out

20th June 2023

Pleasant experience for a dental visit.

20th June 2023

Good communication, helpful, thoughtful friendly and makes for a relaxing dental! appointment

19th June 2023

The kindness and professionalism of all the staff was great. I am a nervous patient and was put at ease and I was given breaks if I needed them.

18th June 2023

Easy to book an appointment and didn’t have to wait long

18th June 2023

From a welcoming smile at the reception, friendly professionals and advice to a cheery departure, a good experience.

16th June 2023

I came here because of a re-occurring mouth ulcer in the same spot of my gums.Fearing cancer it was worth having it checked out.It turns out that I had a form of tooth rot or infection that required a root canal.The dentist that attended to me for my check up took x-rays of my mouth and then took the time to point out the problem to me on the x-rays.The root canal was quick and mostly painless.The only thing I felt pain wise was the initial injection into the gums which was no more than the kind of pain you would feel if you stabbed your gums on a crisp.The pain after the root canal was non existent.For £325 I received the best dental care I could have asked for.

16th June 2023

Friendly staff, kind informative dentists, conveniently placed location.

16th June 2023

I was seen really quickly and everyone was courteous, polite and friendly. I was in and out very quickly as well and scheduling my next appointments was really easy,

28th May 2023

All-round pleasant experience. All the staff were friendly and competent. The appointment was long enough not to be felt rushed. Only downside is that appointments are usually 2-3 weeks ahead.

28th May 2023

Everything was explained to me

26th May 2023

Very welcoming Gill hyginest puts me at ease and is. Very reassuring and does a brilliant job

26th May 2023

Friendly, professional staff. I have been with the practice for about 12 years and have always had excellent experiences.

25th May 2023

All staff were very professional and friendly they seem to be using high tech equipment which lessens the time spent.

22nd May 2023

Friendly, caring staff. Patient put at ease and reassured constantly. procedure explained in a way that they could understand, and aftercare detailed. Clean, welcoming environment, quick and easy procedure.

21st May 2023

Clean environment polite and friendly staff which puts you at ease

20th May 2023

Excellent hygienist and dental check up.

20th May 2023

Better than any other experience I have had elsewhere.

20th May 2023

From the reception, booking, seeing dentist was very good. The dentist explained things very well and the nurse was good.

20th May 2023

Have never found it a problem after many many years of coming to this dental practice you are put at ease in friendly environment.

19th May 2023

The treatment at Oakmead is always first class

19th May 2023

Easy, friendly and well explain, perfectly for being the dentist

19th May 2023

It literally ticked all the boxes and not just this last visit. I left with much confidence having been told my checkup reveals my teeth are in good shape. Good encouragement to continue my own teeth cleaning regime.

19th May 2023

Thoroughly satisfied with my treatment and very confident of the skill of the dentist and dental nurse. Felt very relaxed during my appointment. Also pleased that my treatment also included cleaning and polishing my teeth

18th May 2023

I was taken as an emergency and was seen the same day

18th May 2023

Always fantastic care and kindness shown to me by Oakmead Team -thank you!

18th May 2023

All went well

15th May 2023

Everything was fine.

12th May 2023

The dentist waiting room and treatment room is clean, the receptionist was very friendly and welcoming. my dentist is really nice and chatty, he remembers previous appointments and chats we’ve had and made me feel like a valued patient.

12th May 2023

My appointment was on time and everything was very efficient and friendly. I had a lot of issues with a tooth last year and they were so helpful and dealt with it swiftly.

11th May 2023

Appointment was on time. Dentist was very careful and considerate with patient. Receptionist was able to make a suitable next appointment.

11th May 2023

Regular patient - feel the dentist knows and understands my needs

11th May 2023

A massive thank you. Amazing as always.

10th May 2023

The clinician was excellent and fully explained what was happening and gave me good advice about how to maintain a good oral hygiene regime at home.

8th May 2023

I have been with Oakmead for several years. They a first class dentist practice and nothing is too much trouble. I have had the occasion to book an emergency appointment and the Reception Team were accommodating as possible to fit me in. All treatment is explained to me and the various options that are available. The choice is yours to maintain your teeth/gums in an affordable manner.

6th May 2023

Andy has always been brilliant. Really kind and highly competent. I’d recommend him to anyone.

6th May 2023

Always highly professional, friendly and welcoming. A real family feel at this practice

6th May 2023

Next day appointment. Dentist very reassuring

5th May 2023

Excellent practice with great staff. I'm very happy to be a patient here and would recommend.

5th May 2023

Friendly and professional staff, seen before our appointment time, clinicians were really good with the children

4th May 2023

The service was very professional and painless !

4th May 2023

As always the check up was well managed and informative. Staff are always very attentive and pleasant

4th May 2023

As a longstanding patient of the practice I have also been satisfied with the services/treatment required, a very friendly practice.

4th May 2023

Excellent, expert and thoughtful care focusing on the individual

4th May 2023

Debbie was really friendly and gave me lots of advice on how I can improve my dental hygiene. I had braces a long time ago and some fixing cement hadn’t been removed leaving a yellowish tinge to my front teeth which I had accepted to be there for good not knowing it was residue from braces. Somehow it had been missed over the years (not missed by oakmead). It was removed and I now have shiny smooth front teeth.

4th May 2023

Debbie is a great Hygienist, patient, explains everything in detail, I was very nervous at first but she put my mind at ease. I've been to see her twice now and never had a better Hygienist. Reception team was also great and very efficient.

4th May 2023

The Reception staff, Dental Nurse & Dentist were professional, , Kind, and pattient as I was nervous.

4th May 2023

The dentist is highly senstivie and explains the needs and treatment plan very clearly. Everything is clearly explained, int terms of dental hygiene, how treatment will take place etc.

3rd May 2023

Excellent teeth strengthening, whitening and bonding

3rd May 2023

Andy Hopkins is an outstanding dentist, technically and in customer care

28th April 2023

As always, Dr Cassidy was friendly and professional. He put me at ease and answered all my questions. The procedure was quick and painless.

28th April 2023

I lost a large filling from my tooth and was offered an appointment for June 30th but was put on the cancellation list. As am going on holiday in May I was concerned about getting my treatment in time. The receptionist said she would speak to my dentist and he kindly fitted me in on Tuesday, April 25th. I was extremely grateful as I have had the same dentist for many years and have total faith in his dental expertise. I feel the cost of the treatment was a little high but well worth it as it was a first class filling.

27th April 2023

I am a very nervous patient.. I am also a trained hypnotherapist.. so I practice self hypnosis on myself, where a lot of people are a bit judgemental about hypnotherapy, Dr Hopkins was very understanding and agreed with me using hypnotherapy on my self, so thank you .

27th April 2023

All round excellent service, treatment, advice and care. I am happy with the results and will be going back for further treatment in the near future. Every single member of staff from reception to dental staff have been amazing. Would highly recommend.

27th April 2023

All went well

27th April 2023

The hygienist listened to my concerns and was very kind, explaining everything and putting me at ease

27th April 2023

The clinician explained the treatment clearly and made sure it was virtually pain free. As a former nervous patient I really appreciated this.

26th April 2023

Fully explained the procedure beforehand in a professional and friendly manner

24th April 2023

All the staff at Oakmead are lovely friendly people and fantastic at their job. They were all very helpful and made to feel comfortable during my dental appointment. Very highly recommended!

22nd April 2023

Just about running time, helpful and pleasant hygienist, explained what she was doing and gave tips on flossing.

22nd April 2023

As always, thorough and informative treatment, comfortable surroundings, friendly and helpful staff.

22nd April 2023

I have been a patient at Oakmead for many years and have always been well treated.

21st April 2023

The hygienist was on time. She listened to my concerns and examined the area and advised she was not concerned but should I feel any change to call back and arrange another appointment.

21st April 2023

Great service from the dental hygienist.

21st April 2023

Andy is always very thorough, cheerful and I trust him to do the best for my teeth

21st April 2023

The professional and friendly approach to my appointment and treatment was reassuring and relaxing.

19th April 2023

Everyone is always very polite and always do their best to help you. When carrying out treatment they always put your mind at rest if you were slightly nervous. Overall a great service consistently.

19th April 2023

I was offered an emergency appointment quickly and Mr Hopkins was able to save my tooth with a filling and I thought it was going to have to be removed, so very happy

19th April 2023

Warm, professional and very safe environment generated by staff and facilities

18th April 2023

Professional service Friendly and helpful

18th April 2023

Andrew is great and is going to be my lifelong dentist!Staff are so friendly and helpful, it’s clean, fast and now means I didn’t have to be rid of a tooth! They saved it! Very happy 10/10

17th April 2023

Greeting with smiles and happy staff. Had on going issues prior to appointment with a certain tooth and was given an answer straight away and best options to take.

16th April 2023

On time, all staff friendly and helpful

15th April 2023

Have been very nervous of dentist previously but have found the experience at Oakmead far less stressful .

14th April 2023

Excellent treatment, staff all friendly, helpful and professional. My partner has now moved to Oakmead and was also very happy with his treatment.

13th April 2023

The dental nurse and dentist are always friendly and helpful. The dentist took time over the check up and then cleaned the teeth. He stopped whenever I felt uncomfortable. He is always kind, calm and respectful.

13th April 2023

Everything that had previously been explained was done.

13th April 2023

Very Friendly, professional and knew exactly what was required when I explained my problem.

13th April 2023

Smooth booking, little waiting, friendly reception, nurse and dentist. I felt safe and happy that no potential problems were missed by the dentist.

13th April 2023

The staff were friendly and helpful. I felt like a valued customer

8th April 2023

Dental care as expected from this excellent surgery

7th April 2023

Excellent in-depth explanation given to me using x-rays of the possible causes of a problem I had been having and of the options for dealing with it, along with a recommendation and a pre-emptive prescription, both of which were very welcome to me.

7th April 2023

Very satisfied

7th April 2023

Everyone polite, caring, professional.

7th April 2023

Excellent quality of care, staff are very friendly and all went according to plan

7th April 2023

Clean, efficient and everyone very professional and pleasant

6th April 2023

Always very satisfied with the treatment received

5th April 2023

Very friendly and professional

4th April 2023

As usual professional and sympathetic care from Mr Hopkins and his team, particular mention to how brilliantly they deal with a previously very nervous patient who is now happy to attend her visits.

2nd April 2023

I always feel calm thanks tob Paul's friendly manner and confident with the outcome

2nd April 2023

Professional courteous and prompt attention.

2nd April 2023

All dentistry fears eliminated

1st April 2023

Teeth felt very clean after I’d seen the hygienist. Reassured that my teeth are in a good condition after seeing hygienist and dentist.

1st April 2023

Professionalism of both the Dentist and assistant

1st April 2023

Very friendly staff,prompt appointment, friendly dentist and informative

31st March 2023

Good

31st March 2023

All the staff are so kind and friendly and reassuring. The Dental Surgeon is highly skilled, gentle, reassuring and explains everything.

31st March 2023

The service, treatment and all round organisation of the surgery were exemplary. The staff are superb ambassadors for your organisation.

30th March 2023

As a fairly frightened patient I felt completely at ease…Staff all so friendly and welcoming

28th March 2023

Everyone at the practice is extremely courteous, friendly and helpful and the experience is a pleasant one.

28th March 2023

I was highly satisfied with my appointment because I was fitted in the dentist at the last minute he not only filled a broken tooth but he gave me a check up and cleaned my so I have to come back.

27th March 2023

Jill was, and always is, very thorough. I always feel that I am getting the best treatment and she is very personable too. Lots of people complain about the cost of dentistry, my visits to Jull for hygiene treatment are worth every penny.

26th March 2023

All is the staff were very pleasant and helpful.

25th March 2023

Friendly service with care for nervousness Good explanation of what treatment needed

25th March 2023

Dentist was running close to time, friendly staff, thorough check up

25th March 2023

Knowledge and experience of clinician

24th March 2023

Always helpful and kind staff

24th March 2023

Procedure was efficiently carried out in a professional and caring manner with a lot of attention paid to my wellbeing as a patient

23rd March 2023

Very efficient, experienced, professional and friendly. Feel in very competent safe hands.

23rd March 2023

Andy and the team and Debbie the hygienist are skilful , such brilliant dentists .I have been visiting Oakmead for 17 years now and have always found their care outstanding .They are highly qualified and so enthusiastic even after many years in dentistry .I recently suffered abscesses and believe in many cases dentists are unable to save one’s teeth but Andy was frankly outstanding saving both teeth and I had implants that were virtually pain free .They really listen to nervous patients and put one at ease .Without doubt one of the best dentists in the UK .Would not go anywhere else for treatment . They are so up to date with any new approaches in dentistry too which I find helpful and explain everything in detail . They all go the extra mile for patients and no one would find a better ,more caring practice .

22nd March 2023

I trust the Practice with my dental health and have been coming for years

22nd March 2023

Everyone is friendly and courteous. I always feel welcomed, and nothing is too much trouble for them. Easy to have a laugh, and everything is very well organised.

20th March 2023

Friendly & thorough

20th March 2023

Paul explained what was going to happen at every stage of treatment. He listened to my concerns and helped to put me at ease. The whole process was far less traumatic than I had expected.

19th March 2023

The dentist is always calm gentle and listens

19th March 2023

Apart from a delay of 10mins to start my appointment it was all straightforward and went well. It was only a check-up and clean.

19th March 2023

The care and concern, along with a thorough update as to what was happening, was exceptional. Nice to be treated as a person. I will not only stay with the practice, but happily recommend them whenever possible.

18th March 2023

Have been a patient for many years and have high regard for the dentists and support staff of the practice.

18th March 2023

BECAUSE I WAS

17th March 2023

The staff and dentist were very friendly and professional which put me in a very relaxed situation.

17th March 2023

Always feel that the clinician and staff are there to give the best service and advise possible, all options for future work are fully explained along with benefits and negatives.

16th March 2023

Couldn’t fault my experience from start to finishSo thankyou

15th March 2023

Excellent professional care from the dentist. The reception staff are always very accommodating and patient- they’ve never let me down in an emergency. Very respectful and kind.Thank you to all the team at Oakmead.

15th March 2023

Always helpful and friendly, good with a kids

10th March 2023

Dr Cassidy is very friendly and helpful. He explains things very well and comes across as a very nice person.

10th March 2023

Original appointment was scheduled for May, but brought forward thro’ a very good last minute cancellation message system.

10th March 2023

As always the whole team at the practice were friendly, efficient etc. I travel a fair distance to get there as I now live in another part of the country and have no intention of going somewhere closer.

9th March 2023

A reluctant patient put at ease. Very efficient process and clear diagnosis and forward plan.

6th March 2023

It was easy to book the emergency appointment, the receptionist answered my voicemail very promptly. The dentist then assed the issue and was good with my daughter. He made her comfortable and not too nervous with what may have happened to her tooth.

5th March 2023

Paul is my dentist and my families dentist; I find Paul not only a professional, but also very personal. Paul is always friendly and my very nervous daughter who was scared of the dentist; with Paul’s approach my daughter is no longer scared and actually looks forward to being told how well she is doing looking after her teeth. I have recommended Oakmead to lots of friends because of Paul and his team. Thankyou.

3rd March 2023

I am petrified of the dentist….Paul puts me at my ease and is always calm and understanding

3rd March 2023

All expected treatment and results were completed satisfactorily

3rd March 2023

Always friendly and professional. Always kept informed of what he is doing during appointment

3rd March 2023

Professional team

3rd March 2023

Friendly Staff, put my child at ease, attention to detail, referred for second opinion. Lovely welcoming environment with smiling, happy faces.

3rd March 2023

gave a lot of time and care

3rd March 2023

The appointment was arranged last minute as I was experiencing some discomfort and as this was the last day I would be in the area. Andrew managed to fit me in at an earlier slot as I had other engagements and this was much appreciated. The appointment was friendly and efficient with my issue clearing up since. Thank you.

3rd March 2023

Very pleasant staff and the service was professional and efficient.

26th February 2023

Always treated with care and treatment explained so I was aware of what to expect. Agreed between us when the next appointment should be made.

26th February 2023

Polite and friendly, laid back, helpful, explained costs prior to doing anything, spent time explaining the scan which was very interesting

25th February 2023

good service, have been using the surgery for over 20 years. Staff always friendly.

25th February 2023

On time calm and reassuring.

24th February 2023

My teeth are looked after extremely well by Oakmead Dental Practice. I have several of my friends compliment the appearance of my teeth.

24th February 2023

The staff are always friendly and welcoming and put me at ease. Having been a nervous patient at other surgeries, it is great to come to a surgery where the staff take the time to get to know me, time is taken to explain things and to make me feel relaxed and comfortable.

24th February 2023

It is a very easy experience and process .

23rd February 2023

I am a nervous patient and I am always put at easeI have been attending Oakmead for dental checks/ treatment and hygienist for a number of years and have never encountered anything but great care and attention

23rd February 2023

Long standing client and everything was resolved satisfactorily, urdgent appointment following broken tooth

22nd February 2023

Fantastic dentist, always a really positive experience for my children which means they are always excited to visit the dentist which is really important to me.

22nd February 2023

Excellent service and treatment, always willing to go the extra mile.

22nd February 2023

I have been going to oak mead for years and I’m very happy with the whole team, they are all very professional.

22nd February 2023

I have been attending Oakmead Dental for many years and have always found the staff to be polite, helpful, respectful and professional.

20th February 2023

Excellent service provided with empathy shown for nervous patient

20th February 2023

I have attended this Dental surgery for a number of years and have been always satisfied with the any treatment I have received and the overall service they have provided.

20th February 2023

as always made to feel very welcome and the staff always do what is best. Dr Hopkins always takes the time for a quick chat and is very good at explaining as things progress

19th February 2023

It was efficient, friendly on time. Really impressed.

19th February 2023

The dentist was very gentle and kind with my daughter. The reception staff were very friendly

19th February 2023

Excellent service. Friendly and professional staff.

19th February 2023

Appreciated the time and care taken to explain the procedure.

18th February 2023

It all went according to plan

18th February 2023

Experienced entist and pleasant staff

18th February 2023

So pleased with Paul Cassidy. Puts you at ease

17th February 2023

I am a very nervous patient. Paul was very aware of this and carried out my treatment sympathetically and painlessly

17th February 2023

Gill was so caring and kind and gentle, really made me feel at ease and filled me with confidence. My first appointment with Mr cassidy was equally excellent - I felt absolutely filled with confidence and wasn’t at all concerned about my appointment because mr Cassidy also made me feel so reassured; he was so gentle and kind. I’m so won over after too many years not going to the dentist! My husband is also now on your books (another avid avoider of dentists!!) Thank you Oakmead for being fabulous. Kind. Professsional. Non judgemental.

16th February 2023

Staff friendly and able to have appointments early so I don’t need to take time off work. Reception staff quick to book appointments and take payments. Professional and nice practice.

16th February 2023

I have a horrific fear of Dentists. They know and understand this and ensure they minimise the risk of my anxiety.

15th February 2023

Comfortable and safe experience

15th February 2023

Mr Hopkins gives me confidence that he will treat me without me having any pain or discomfort

13th February 2023

As a very nervous dental patient I have complete trust in the treatment and care I receive at Oakmead Dental Practice.

12th February 2023

atmosphere ypo were listened to On the same wave length on Dental careDelighted with change when previous dentist retired

10th February 2023

Lovely staff and dentist- makes you feel less anxious and great with my children

10th February 2023

Seen on time, and friendly efficient service

10th February 2023

Very professional dental practice.

10th February 2023

Everything was good

10th February 2023

Have looked after my teeth for many years and I have always been treated well.

9th February 2023

Everything i expected from my dental provider

8th February 2023

I am a very nervous person at a dentist and Mr Hopkin has really looked after me over the past years and his empathy and understanding and his care meant that this time I did not need any sedation which is a huge breakthrough for me. The whole process was pain free .

8th February 2023

I like the approach of my doctor when he clearly explains why and what treatments needed and presents with possible alternatives

8th February 2023

I was highly satisfied as l always know l will have a warm welcome from the staff and my dentist, he take time to chat about personal issues and has time to listen to any queries l have . My dentist constantly puts me at my ease and always asks if l am okay and explains any procedure and how that will feel . I find this very reassuring as a nervous patient who used to hate going to the dentist and now finds it a friendly family feel experience.

7th February 2023

Gentle professional care all round.

7th February 2023

Efficiency and simplicity of options available, something I had not been offered elsewhere!

5th February 2023

Easy to book online, friendly staff, very clean place. I’ve always been nervous going to the dentist, however since I found oakmead I have been very happy

5th February 2023

My dentist dealt with my problem immediately and efficiently.

4th February 2023

Prompt treatment, carried out exactly as planned, pleasant and yet business like.

4th February 2023

Professional advice and service provided by friendly, helpful staff.

4th February 2023

Personable and professional staff and treatment,

4th February 2023

I felt like a valued patient

3rd February 2023

High standard at the surgery

3rd February 2023

Both appointments were on time and were quick and efficient

3rd February 2023

I had complete faith in the clinician.

2nd February 2023

Every appointment including this one is always undertaken professionally and with my care at the forefront. Many thanks to the team.

2nd February 2023

We have been patients at Oakmead for at least 30 years and always been highly satisfied. If we weren't we would not stayed for 30 years.

1st February 2023

The staff are friendly and helpful and the dentist explains everything in an easy to understand way, which completely puts you at ease. Nothing seems to be to much trouble.

1st February 2023

Was seen after a very short wait and the procedure was explained to me the extraction then took place and was painless I never felt even remotely uncomfortable my denture was put in place and I left the surgery. The nurse in attendance could not have been more compassionate and the whole procedure was accomplished within an hour. Altogether very sympathetically handled by the practitioner in whom I had complete confidence with a minimum of pain or discomfort. Twenty four hours later I am totally pain free and comfortable having followed the procedure of after care which was outlined to me while the anaesthetic took effect.

1st February 2023

The hygienist was excellent for second time. Best I have had over many dentists surgeries.

31st January 2023

Over many years now as a terrified patient I now feel confident and happy attending surgery, the staff support me, explain treatments and suggest the best way to maintain my oral hygiene.

31st January 2023

Gabriella is an exceptional dentist whom it is a pleasure to know.

31st January 2023

The treatment was fully explained to replace a damaged crown, that I had previously noticed and had waited to check if the replacement was really necessary. My experience was confirmed by some problems over the period and I asked for a replacement crown. At all times I was confident that the work was necessary. A temporary crown is being replaced next month so I assume that will resolve the problem.

31st January 2023

Everyone very pleasant and efficient

31st January 2023

Seen as soon as possible, friendly professional staff and pleased with the result.

31st January 2023

Efficient, friendly experience

30th January 2023

I am a very nervous patient, and was reassured by both the dentist and the dental nurse throughout both of the appointments that I have had so far. I personally haven't been to a dentist for a lot of years and was absolutely dreading it, however I felt at ease, and safe at Oakmead.

30th January 2023

As always Oakmead go the extra mile high proffessional and competent they have never failed to deliver this level of service in over 30 years of attending the practice

30th January 2023

Very efficient all the way through the appointment with each stage clearly explained

30th January 2023

Oakmead creates a caring, professional dental surgery that has a staff who makes me feel very relaxed as I am a nervous patient. The way that they explain any treatment is very helpful. Questions are always answered thoroughly and well explained.

30th January 2023

For all the reasons raised in the questionnaire

30th January 2023

Friendly and informative

30th January 2023

From the call over the phone to the appointment setting. And the service was outstanding. I would highly recommended the team to everyone I know.

30th January 2023

Great staff

29th January 2023

Always good service and very professional

29th January 2023

I return to Oakmead for a reason. The whole staff are great and the service received is first class.

28th January 2023

I was so impressed with my dentist. Very thorough and knowledgable. Felt comfortable throughout the procedure. I have been a patient here for many years and an very happy with the practice.

26th January 2023

Did not have any specific problem but the dentist carefully checked teeth,gums and an issue I had with the jaw previously.He explained that all areas were quite good but spotted that one tooth may need some attention soon before it breaks.He explained what the two possibilities were to rescue the tooth.Was pleased with my visit.One point which has nothing to do with the dentist but the surgery.Dentists do not clean your teeth any more but you have to make an appointment with the hygienist on a regular visit.They are quite expensive compared to the dentist’s fees.

26th January 2023

All staff friendly and very professional. Felt very happy with my appointment with the dentist and hygienist.

26th January 2023

My dentist was very reassuring and helpful before and during the treatment. He explained at each stage what he was about to do and gave me a lot of encouragement. The dental nurse was also very friendly and checked that I was ok. i struggled with the insertion of the X-ray device on one occasion, but the dentist was able to use a much smaller one which was fine.

26th January 2023

Everyone is very warm respectful and caring and the dentists are highly skilled

25th January 2023

Made to feel relaxed in a friendly and professional environment

22nd January 2023

This is an excellent dental practice

19th January 2023

Always a pleasure to visit Oakmead (well, as much as it can be, considering nobody likes visiting their dentist) - all staff is very professional and friendly, quality of service is top-notch.

18th January 2023

Dentist put me so at ease talked me through every step that he was going to do

18th January 2023

Seen on time. Courteous staff. Dentist explained findings.

18th January 2023

The appointment ran to time. The dentist was extremely professional but had a very calm and gentle manner. He ensured he explained every process and step of the procedure to me even though I am not a nervous patient. He also took the time to give me advice about how to discuss a forthcoming procedure with someone who is a very nervous patient so they will be prepared.

PC

Paul Cook

Visited Oakmead today. First time I had been to the dentist in years due to a bad experience with the school dentist when I was a kid. A fear of “the dentist” was ingrained…. From Rachel to Paul (Legend) and anyone else I met today.. Thank you! I walked out smiling (no pun intended). I feel confident of going back, no fear, I have trust now. Thank you all.

JK

Joel Kelly

Fast, faultless, friendly. First class!

CB

Christine Barrett

The dentist and his assistant were very caring and explained all my options .I felt at ease .

KL

Kim Lundt

Jacob and Becky were excellent! They were both very thorough and went over and above to make my experience a good one. The admin lady at the front desk also made me feel very welcome and relaxed.

DC

Douglas Cooper

Cracked a tooth at morning breakfast. Left a message for call back which happened quickly. Managed to get a cancellation appointment for late afternoon. Andrew was very professional as usual and saved the tooth with a repair. Could not have asked for better service,

LP

Lesley Putman

Wonderful Dental Care !!!

JB

Jerry Barr

I wish we could give 10 ⭐️ as this is without doubt the most wonderful practice. Everyone showed consideration and helped us with a difficult dental problem . Dr Hopkins spent so much time explaining in detail what the procedure will be giving us such confidence. Thank you everybody for such an incredible experience. Linda and Jeremy Barr .

AD

Andy Dunstan

Careful Competent and Professional.

BP

Benno Pirk

Very happy with treatment provided by Gabriella at Oakmead Dental.

SR

Sandy Roberts

All of the Staff I have found friendly, very helpful and also reassuring when I felt apprehensive. Being nervous patient, like a lot of people, I am glad I have found a Dentist who has always been gentle. Would highly recommend this Surgery.

AJ

Alan Jones

Friendly, professional and great results. Thank you.

HT

Helen Tarnoy

Gabriella Konta is the kindest, most caring of dentists. The surgery itself is well equipped and the appointment arrangements work well. First rate.

PB

Paul Breslaw

Always friendly, taking time to talk as well as work. Their handiwork is excellent, and they take pride in it. I thoroughly recommend them.

SM

Samuel Miller

I have always had the biggest fear of the dentist..until now.. I recently had a fantastic experience with Dr. Andrew Hopkins at Oakmead Dental Care. The staff are so friendly and efficient, and their expertise and gentle approach made my visit super comfortable. Especially Emily, Sophie and Rachel. The clinic is very clean, and they took the time to explain procedures thoroughly. I highly recommend Oakmead Dental Care for top-notch dental care.

RM

Rebecca Muggeridge

I feel I have finally found a Dental practice I can trust to be honest, professional and very caring

DB

Derek Booth

Had my first visit to Oakmead today and was very impressed with the level of care and professionalism. All my questions were answer clearly and patiently. I would recommend the team to anyone.

B

Betty

I was very impressed with the friendliness of everyone I saw. As a nervous patient it was lovely to see so many smiling faces which really put me at ease. Thank you all!

PW

Peter White

Excellent friendly service from a truly professional team!

AM

Alistair Maxwell

I had a quick and comfortable repair for a lost filling and broken tooth that far exceeded expectations.

LF

Louise Ford

Extremely friendly and thorough. Explained everything clearly and felt totally at ease. Would highly recommend this dental practice.

LF

laura flight

The care at oakmead is excellent. I have always had a phobia of the dentist, but the care and understanding I've received from Ash has made such a difference that I can now attend appointments alone and have treatment without fear. The dental work is always of a high standard and all the staff are friendly. I also like that I'm given a choice of treatments (when a choice is available) so I can make an informed decision about my dental health (not something I've had at previous dentists). the staff are also amazing with my 2 children which makes so much difference.

BT

Brenda Taylor

I’ve been going to oakmead a long time now and the dentists & staff are lovely and make you feel very relaxed nothing is to much trouble.

IH

Ian Hudson

Best dentist I've ever visited. Appointments are easy to arrange and the quality of care is superb.

P

Phil

I have been a patient of Paul, at Oakmead Dental Care in East Grinstead, for around 8 years. Whilst for many a trip to the dentist might be at the bottom of their wish list for obvious reasons, I have to say that I always look forward to seeing Paul and the staff at Oakmead. They are simply delightful, very kind and courteous and above all at the very top of their profession. I can safely say that I feel exceptionally fortunate to have found Oakmead and I would recommend them to anyone and everyone with no equivocation whatsoever. Just brilliant in every respect. Thank you to everyone at Oakmead!

LG

Louise Gray

Very kind & helpful. A high standard of care & treatment.

KP

Kim Piggott

Paul Cassidy brilliant dentist,implant perfect.

SM

Sarah McC

This dental practice is phenomenally good! From the moment you walk in with lovely reception staff and a waiting room that has a non-clinical feeling through to the moment you leave, it's a very good experience. The people working there are immensely kind and take their time to explain procedures and available options. We also like how experienced they are in terms of dealing with patients who have anxiety and patients with very complex needs. Whilst I didn't approach the practice about myself initially, seeing their approach led me to book in having not gone to the dentist for more than 10 years. I walked into my first appointment feeling nervous and very teary. I left the appointment feeling relieved, smiling and with further appointments booked to see the hygienist and for teeth whitening! Can't recommend highly enough. Thank you!

KG

kiran 2018 gandhi

I cannot express enough enthusiasm for Oakmead dental practice. From the moment I walked in, I was greeted with warmth and genuine care. Dr. Hopkins' expertise and passion for dentistry are palpable, and his attention to detail is remarkable. The entire team works seamlessly to create a positive and comfortable experience. In particular, Sophie and Emily are outstanding receptionists and dental nurses. Their professionalism, kindness, and efficiency makes every visit a pleasant and smooth experience. I am beyond impressed and grateful for the exceptional dental care I received.

HB

H Butzlaff

I have been here twice for hygienist visits and dental check-ups and I have no complaints. The customer service by the Reception team is really top notch, the clinicians are all amazing and so friendly, they really make me feel at ease. I will recommend everyone to go here.

SR

sam rooke

I have been visiting Oakmead Dental for 4-5 months now and it’s has been fantastic. Andy and team have been so informative and incredibly professional, I couldn’t fault them. It has been great getting to know them and I can happily say I have found a brilliant dentist and will be coming back in the future. Thank you for the smile!

RC

ROY CHURCH

I had a molar extracted and was terrified about having it extracted. My dentist Paul Cassity talked me through the process and reassured me at every stage. I was pleasantly surprised to know the tooth had been taken out not realising it had. Fantastic dentistry. I would recommend this practice to any prospective patients.

CC

Collette Crane

Fantastic with children, lovely professional dentist.

TG

Tia Jasmine Gandhi

As I am interested in pursuing a career in dentistry, I did some shadowing at the practice. I witnessed fillings, root canal treatment and I even got to see what a hygienist does with Debbie! Also, the staff are absolutely brilliant - Sophie and Jess were more than happy to answer my many questions! If I become even close to being a dentist like Dr Hopkins I would be incredibly proud. Thank you so much for having me!

CJ

charlotte james

I've recently transferred to Oakmead Dental Care as I moved to the area, I started my Invisalign process back in December 2021 with Andy and I cannot highly recommended them enough, from start to finish they have been fantastic. I am so happy with the finish result and the time that he took to make sure I was completely satisfied with the finish result was brilliant. The staff are super friendly and always so helpful in booking appointments.

NH

nigel hewitt

I can’t rate this dentist highly enough. After suffering for years with dental phobia, being told to ‘pull myself together’ and ‘don’t be so silly ‘ from numerous dentists I decided to try hypnosis. Finding Andrew Hopkins open to working with the therapist was fantastic and has achieved amazing results. I can now happily attend my appointments and have treatment thanks to his understanding and true insight into my problem. I would not hesitate to recommend him or his caring , kind team to anyone.

CF

Chloe Francis

I had Invisalign.and I am so happy with the results! look fantastic and the service is fabulous!. Top dental surgery, from reception to Doctors 100% recommend to anyone local.

TD

Tracey Dollemore

I was extremely nervous after having not such great experiences in a NHS practice. I cannot rate them highly enough. Patience, calmness and real kindness, putting me at ease and giving me total trust in them. Oakmead have changed the way I feel about visiting the dentist...I am so grateful thank you.

JB

James Barnard

Staff are very friendly and very professional. Went from an awful dentist in Crawley to oakmead and I wouldn't change a thing now.

8th November 2021

Fantastic dental surgery. Exceptional service from all the team every time. They always ensure I get an appointment in good time, with friendly reminders & updates as and when I need them. They have been true professionals throughout Covid too - I can't thank you all enough.

EC

Elizabeth Collingridge

My family have been patients at Oakmead since we moved to East Grinstead twenty years ago. Mr Hopkins is exceptionally brilliant with kids and adults alike, it’s such a laid back experience it doesn’t even feel like a trip to the dentist. Rachel Charman is an amazing nurse and makes you feel immediately at ease. We’ve moved house three times since and still come to this practice which tells you everything you need to know. Lizzie Hayman

RF

Ryan Fear

They made time to see me at short notice. Quickly resolved what I had an issue with. Dentist is one of the best I have ever been to. Keeps you well informed as he is working and explains what he is doing and why. I have also seen the hygienst at Oakmead and she is equally as good. Quality team, great service.

JP

James Preston

My two young children see Dr Hopkins at Oakmead and we're really happy with the service provided. Dr Hopkins makes their check ups fun and enjoyable - there is no fear of the dentist in our house! The nurses and reception team are always very professional and friendly, I'm sure they're smiling under those masks, would highly recommend.

PM

Paul McEneaney

I have been a patient at Oakmead for a number of years now and wanted to say that I always have a great experience with them. The surgery is clean with warm and friendly staff. Dr. Ash is my regular dentist and with his and the dental nurse's calm and professional manner, I always feel at ease.

MT

Mitzi T

I've recently transferred to Oakmead Dental Care as they came highly recommended. I'm a nervous patient, get very anxious pre and during appointment. From start to finish I felt like I was being listened to and my anxiety was understood. There's a very calm and professional atmosphere at the Practice. All of the staff I've spoken to have been incredibly compassionate and empathic. I would recommend this Practice to anyone, especially those who are apprehensive about seeing a Dentist.

EV

Eloise Vosper

I highly recommend oakmead dental care. I recently had Inman Aligner Invisalign to straighten my teeth, and I am so happy with the results! The whole team were kind, efficient & helpful and listened to all my worries

AC

Adam Charman

I’ve been visiting Oakmead for 16years and I’d never go anywhere else. They have such a wonderful caring and professional team I’d highly recommend. Especially to nervous patients! Also the children LOVE their 6 monthly visit!

TW

Tony Wallbank

Andy has been my dentist for many years. The care is always thorough and everything is explained at every stage. He and his lovely staff always make you feel relaxed and I have never felt anxious about any procedure. I could not recommend this dental practice enough.

JK

Jake Kashdan

Great dental practice. I needed an emergency appointment and was seen the same day. I’m an anxious patient and felt very well cared for. Would highly recommend.

MC

Martin Challis

I cant recommend Mr Hopkins and his team highly enough. I have had extremely good regular care but today had an emergency and was seen within a couple of hours of contact and the very painful problem resolved. If you need really good dental care the do go the Oakmead team

JE

Jaqui Elliott

Excellent treatment from Andy and all of the staff at Oakmead.

FW

Farren Whitford

I had a lovely experience. The dentist explains every step in the process and makes sure you are comfortable before he proceeds. Quotes for follow-up procedures also make it clear what you are going to be charged and an information packet explains everything you need to know.

NH

Nick Horner

Definitely the best Dental Practice I have been to. Oakmead staff were extremely helpful and efficient throughout the entire visit. Every aspect was smooth and relaxed and no trouble. All instructions on cleanliness and sanitising for Covid were clearly given and very easy to follow. The procedure was painless and very professionally done. If I could give Oakmead and all the staff extra stars I most certainly would. I highly recommend Oakmead.

AT

Alan Tang

My experience was very thorough. The service was great and there's a clear focus on attention to detail throughout the surgery. Oakmead has now become my go to, even though it's a little pricey. Will be back!

JL

Jane Lancashire

So glad I found this practice, amazing dentist and staff. Highly recommend for nervous people, so patient and gentle. Have enabled me to smile again

AS

Andy Simpson

The team are fantastic throughout. Excellent service and the highest care received always. I thoroughly recommend this dental practise for all aspects of dental care

SW

Sophie Weston

I’ve been going to Andy at Oakmead for my entire life (I’m 25) and have never had a bad experience. I had my first ever kind of dental procedure today and every single one of the team put me at ease and completely acknowledged how nervous I was. I would never go anywhere else, even living further away now I wouldn’t want to go elsewhere. Highly recommend!

TC

Tony Crisp

Oakmead Dental Care is a wonderfully welcoming, professional and friendly environment. The treatment by hygienist and dentist is of the highest order.

RB

Richard Barnard

Excellent care every time I have visited, I would wholeheartedly recommend.

PM

Phil McEneaney

Having been attending Oakmead Dental surgery for a number of years now, I am always impressed by the friendly and courteous nature of staff. They always have time and take care to listen to any issues or concerns you may have. The practice is always spotlessly clean and feels very hygienic. Ash is my regular Dentist & Dental Nurse Rachel. Deb is my Hygienist all three are highly professional and have always given me excellent treatment, but all the staff are wonderful. I would highly recommend Oakmead.

LM

Leisa McEneaney

My visits to Oakmead Dental Care is always a positive one every time despite the nature of the visit! This is due to the friendly, professional staff. From the receptionist, dental nurses through to the Dentist. I wouldn't go anywhere else. They put their patients at ease immediately with their welcoming manner.

RH

Richard Hindley

Being going to Oakmead for 15 years, Andy and Jill never let you down or ram expensive options at you. Save the tooth I hear Andy say...highly recommended, in fact I have recommended many friends and family and they have moved to Andy with zero regrets.

VM

Veronica Martin

Phenomenal practice and team. Both the dental professionals and the reception staff are simply incredible. I have had treatment and consultations and every time I am left speechless at the professionalism and expertise displayed by the team. I wouldn’t hesitate to recommend this practice in the slightest.

TC

Tracey Collier

I would highly recommend DrAndrew Hopkins especially if you have a nervous Disposition, he is very friendly and puts you totally at ease he remembers personal details and makes you feel like a valued customer Big thank you to all the wonderful staff that work there

SW

Sulaika Weihs

Brilliant. Ashish is the best dentist I have ever seen. Highly recommend.

OM

Oliver Martin

Moved here 5 years ago due to being messed around by unfriendly and unprofessional dentists but now I will never go anywhere else! Every member of staff I’ve met has been extremely polite and welcoming and the dentists consistently go above and beyond to ensure I’m getting the best treatment for my teeth and gums.

JJ

Jane Jennings

A marvellous team ,with such care and expertise . I have been a patient for about 20 years now ,and travel a fair way just to have such a caring ,competent dentist and excellent hygienist . They are by far the best dentist team in the south east and can sort any problem .Andrew Hopkins leads the most expert of staff who are so motivated and only too happy to do their very best for the patient .I was always terrified of dentists until I found Oakmead and cannot recommend highly enough .

TC

Tony Crisp

Completely professional and friendly treatment. Not only is treatment excellent it is provided in such a way that puts you entirely at ease. Reception staff are equally efficient and courteous.

CH

Camilla Hindley

Extremely professional service and especially good with children and nervous patients.

MD

Maddy Douglas

Really good dentist and lovely people. Been going here for years and they have always had very good service and cared so much for me. I usually don’t write reviews but I had my tooth removed today and I was a bit nervous before, but they were very reassuring and gentle that I wasn’t nervous anymore! Very comfortable and good experience. 10/10 to Paul Cassidy and his lovely assistant :)))

JH

Judy Harber

My husband and I have always been extremely pleased with the dental treatment we receive. Mr Hopkins is a first class dentist with an extremely friendly manner and always put you at ease. All the staff are very friendly which makes our six monthly visits an "enjoyable" experience.

KG

Kate Gardner

Seen at very short notice in an emergency and received first class treatment!!!

WW

Wendy Ward

I can’t recommend this practice highly enough. From the lovely warm welcome on arrival to the calm atmosphere in the treatment rooms, where time and care is taken to put one at ease and carefully explain all necessary procedures.

SB

Sophie Butler

I’ve got nothing but praise for Oakmead Dental Care! Recently I decided to have my teeth whitened, and after a previous painful experience years ago (at my old dental practice) it wasn’t something I was particularly looking forward to. However all my fears were soon eased after a brilliant consultation with Mr Hopkins. We spoke about ways to prevent sensitivity leading up to my treatment and how to ease the intensity during the course by alternating between the top and bottom tray each night. We opted for the lower strength whitening gel, I believe it was 6%, again this wasn’t an option offered to me years back... I’m so pleased to say it wasn’t painful at all! The results were surprisingly quick and even friends and family have mentioned how bright and white they look too! Thank you to everyone at Oakmead, from start to finish I can’t fault their service. I’d also like to say how well they’ve dealt with things in light of covid. I felt completely safe and secure during each visit, all staff wore PPE and followed protocols to a very high standard, I’d highly recommend their services to anyone! Thank you :)

B

Blair

"I can highly recommend the whole team at Oakmead in East Grinstead. The dentist at my last practice was always rushed and rarely chatted. Oakmead Dental is completely different. They put you firmly in control and fully involve you in your treatment options and choices. This was such a refreshing change and has really helped to ease my anxiety."

RG

Rachel Georgiou

Fantastic service ten out of ten . Always so kind and caring and putting you at ease . I have been going to Oakmead for over 26 years and now my two children go and love there visit to the dentist to see Andrew as he is so good with them.

KB

Keith Brighton

Got to say I’m an awful nervous patient but James is the best had a wisdom tooth extracted to day did not feel a thing I actually had to ask if it was out took him about 30 seconds. I’ve been going here for over 15 years and never had a bad experience and always explains things and never judges you he always puts me at ease I would recommend oak mead dental to any one . Thank you

DC

Dylan C

Very kid friendly, my nieces like them and will only go to them.

SD

S D

Andy fitted my Invisalign braces and the results are beyond what I could have imagined, I am so , so happy with my results! He also shaped them for me to make them look even more perfect. The staff were amazing and always helpful and polite, the all round service was perfect. I will always be going to Andy for all my future dental appointments, I literally can’t stop smiling. Thank you

CB

Cathy Barrett

I would like to thank Mr Andrew Hopkins for all he has done on my teeth. I hadn't been too a dentist for nearly 40years, and my teeth were just so bad, I have a real phobio off dentist, but I found a dentist and Andrew is so calm, warm person, and caring, and has away with people like me who so scared. And he has made me less scared and I have new teeth and my life is much better I am still seeing Andrew for my last teeth to be put in. And I manage to go into his dentist on my own which I wouldn't off ever, but Andrew so nice and has made me more confident, thank you so much Andrew and being understanding on my fear off dentist Cathy barrett.

AB

Andy Bennett

My family and I have been with Oakmead for many years now, and wouldn't hesitate to recommend to anybody. Mr Hopkins offers a thoroughly professional yet warm and friendly service. Even my 8yr old daughter left with a smile and no fear having had to spend 50 minutes in his chair for root canal treatment. My 6 monthly trip to see Jill the hygienist leaves me with what feels and looks like a new set of teeth. Thoroughly recommend this practice.

CH

C J Houson

Oakmead is a brilliant dental practice and I highly recommend it. Andy Hopkins and his team provide exceptional professional dental care in a spotlessly clean, comfortable and caring environment. My family and I have been patients at Oakmead for many years and it's always a pleasure to attend our appointments.

SS

Sarah Seager

We have been going to Oakmead for many years now - around 10!!! My 2 daughters have always been seen by Andy Hopkins and love their trips to see him. He has been excellent with them, making them feel comfortable and happy whilst very professionally checking their teeth and dealing with any problems along the way. My husband and I also see Andy and enjoy our visits as much as the kids! There is always a friendly welcome, efficient form filling and processing and a thorough, straightforward and honest service all round. I cannot recommend them highly enough.

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