Dentistry done differently

I am nervous of dentists and treatments and I recently became a client as my previous dentist retired so I was anxious about coming to Oakmead but everyone has been warm and friendly putting me at ease

The problem was parking. I often walk but had to take the car to get to another appointment. The car park was already overfull and I couldn't park on the road due to the restrictions between 10-11 am and the park had no parking due to works (that's where i used to park but the amount of parking has drastically reduced due to EV charging stations and some parking spots disappearing. I ended up late despite leaving far more time than usual as had to pay for parking in car park on A22 and run back so ended up a couple of minutes late. Perhaps a warning over the car park at the park being out of action to patients would have helped. They have had works going on there for months but I was unaware that they had taken over the car park.

All very efficient and pleasant

All staff and dentists are very friendly making you feel calm and also builds trust in a normally anxious situation.

Arrived early & was seen almost straight away

Attending the dentist after all my childhood trauma with dentist’s is a massive testament to the empathy and understanding of all the Oakmead staff.

Jill always does a fantastic job of cleaning and polishing my teeth.

The receptionist was friendly and professional, the dentist was courteous and knowledgeable, and the nurse was pleasant and efficient. Everyone was lovely, and the check-up went well.

The care and attention was exceptional

Very helpful advise on teeth hygiene from my very professional and capable hygienist

This is the best dental practice I've ever been tp, and will continue to go there. I recommend all my friends to go there. Andy is very professional and thorough. Also, it doesn't cost the earth!

Friendly, experienced staff. Clean, welcoming surroundings. Full information exchanged between patient and dentist. Welcomed and made to feel comfortable at all times.

Very professional and very knowledgeable staff. Taking a great care of patients.

Mr Cassidy is very friendly, polite and professional always explains everything before starting.

A polite, friendly and efficient service received. No problems.

As always, excellent care and treatment.

Paul and Kate are so professional ,positive and highly motivated .I had conscious sedation ,they make the whole process positive and put me at ease as soon as I was in the surgery .

I have been attending this practice for a number of years. I feel I know the staff and they know me. It makes the whole experience better.

My expectations of a six month checkup was exactly fulfilled in an efficient manor, with no problems found in a pleasant environment and another appointment made for six months time.

Andrew took time to build a rapport with the children which really made them at ease prior to their check ups . He was very thorough and explained everything clearly and took time to listen to our questions or concerns