Replacing silver fillings

Paul Cassidy was so kind and the lively nurse Sophy kept me occupied so I was not concentrating on my own anxiety. Great practice Great Team highly recommended

I was seen reasonably close to my appointment time and dentist listened to me. I have undergone emergency major surgery since my last appointment and am still in recovery period so feeling a little fragile.

The hygienist Debbie as always was on time really friendly and efficient. She is always very thorough and gave some helpful advice as i had had some problems a couple of weeks before. I had to wait an extra 10 minutes for my next appointment to see the dentist who was extremely quick.

Pleasant environment, prompt attention, thorough and gentle assessment, X-rays and treatment planning. Options fully explained and written follow up with treatment planning awaited.

I was only booked for a checkup, I knew I had lots to do but was surprised that She was able to remove an abcessed root of a broken tooth that day. I was aware of the abcess but thought it would be booked at a later date.

The general professionalism and friendliness at Oakmead. They're all like one big happy family and it shows to their patients who feel that vibe

Good clean, on time, nice hygenist

Communication, organisation and treatment went without problem.

Very friendly and helpful staff.Everything is explained and discussed.Having continuity with the same dentist means you trust them and have a rapport.

The staff are always very friendly and helpfulI had a wait before my appointment with the dentist but the nurse apologised as soon as I saw her

I am nervous of dentists and treatments and I recently became a client as my previous dentist retired so I was anxious about coming to Oakmead but everyone has been warm and friendly putting me at ease

The problem was parking. I often walk but had to take the car to get to another appointment. The car park was already overfull and I couldn't park on the road due to the restrictions between 10-11 am and the park had no parking due to works (that's where i used to park but the amount of parking has drastically reduced due to EV charging stations and some parking spots disappearing. I ended up late despite leaving far more time than usual as had to pay for parking in car park on A22 and run back so ended up a couple of minutes late. Perhaps a warning over the car park at the park being out of action to patients would have helped. They have had works going on there for months but I was unaware that they had taken over the car park.

All very efficient and pleasant

All staff and dentists are very friendly making you feel calm and also builds trust in a normally anxious situation.

Arrived early & was seen almost straight away

Attending the dentist after all my childhood trauma with dentist’s is a massive testament to the empathy and understanding of all the Oakmead staff.

Jill always does a fantastic job of cleaning and polishing my teeth.

The receptionist was friendly and professional, the dentist was courteous and knowledgeable, and the nurse was pleasant and efficient. Everyone was lovely, and the check-up went well.

The care and attention was exceptional

Very helpful advise on teeth hygiene from my very professional and capable hygienist