A Caring, Personal Dental Service at Oakmead Dental Care in East Grinstead, West Sussex.

Jill took time to listen to me in relation to my sensitive tooth areas, took her time allowing me to take breaks if needed. She made the experience so much better than I’d previously recieved in the past from other hygienists.

Very professional and caring

Paul was very calm and knowledgeable. He took time to carefully understand my wants and needs and explained the different treatment options available to me. I left feeling very reassured and would highly recommend him.

I have been with Oakmead for twenty-five years and have always been told the treatment I will receive and why. Everone, dentist, nurses and reception satff have always been courteous and helpful giving good advice.

Polite informed staff dealing with cancer patient

Kindness of all the staff re my disability problems

The dentist was very knowledgeable and professional, offering me excellent information and advice and the treatment she used to mend the tooth was done quickly and very effectively. The dental assistant was also very helpful, polite and a great support. Great teamwork!

Excellent dental practice - been a patient for many years and feel I’ve always had excellent care.

Paul Cassidy was so kind and the lively nurse Sophy kept me occupied so I was not concentrating on my own anxiety. Great practice Great Team highly recommended

I was seen reasonably close to my appointment time and dentist listened to me. I have undergone emergency major surgery since my last appointment and am still in recovery period so feeling a little fragile.

The hygienist Debbie as always was on time really friendly and efficient. She is always very thorough and gave some helpful advice as i had had some problems a couple of weeks before. I had to wait an extra 10 minutes for my next appointment to see the dentist who was extremely quick.

Pleasant environment, prompt attention, thorough and gentle assessment, X-rays and treatment planning. Options fully explained and written follow up with treatment planning awaited.

I was only booked for a checkup, I knew I had lots to do but was surprised that She was able to remove an abcessed root of a broken tooth that day. I was aware of the abcess but thought it would be booked at a later date.

The general professionalism and friendliness at Oakmead. They're all like one big happy family and it shows to their patients who feel that vibe

Good clean, on time, nice hygenist

Communication, organisation and treatment went without problem.

Very friendly and helpful staff.Everything is explained and discussed.Having continuity with the same dentist means you trust them and have a rapport.

The staff are always very friendly and helpfulI had a wait before my appointment with the dentist but the nurse apologised as soon as I saw her

I am nervous of dentists and treatments and I recently became a client as my previous dentist retired so I was anxious about coming to Oakmead but everyone has been warm and friendly putting me at ease

The problem was parking. I often walk but had to take the car to get to another appointment. The car park was already overfull and I couldn't park on the road due to the restrictions between 10-11 am and the park had no parking due to works (that's where i used to park but the amount of parking has drastically reduced due to EV charging stations and some parking spots disappearing. I ended up late despite leaving far more time than usual as had to pay for parking in car park on A22 and run back so ended up a couple of minutes late. Perhaps a warning over the car park at the park being out of action to patients would have helped. They have had works going on there for months but I was unaware that they had taken over the car park.