



Patient testimonials

It gives us a great sense of satisfaction to know that we have been able to boost your confidence and to hear words like ‘I feel a different person’.
On this page you will see some of the things that have been written and said, by patients, about Oakmead Dental Care.
If you would like to learn more about our gently, free from pain dentistry or how we use innovative, modern dentistry to make you feel at ease and ensure that you are firmly in control of your treatment, please take a look around our website or call one of our dentists to arrange an appointment.
And don't forget to bring your voucher!! It is valid for £10 off the cost of you first visit to either of our dental surgeries.
We look forward to welcoming you soon.
I wanted to finally express my appreciation for everything the staff at Oakmead have done for me over the past 20 years (Yes I was surprised it had been that long)
I remember walking past your practice every day on my way home and often thinking I really need to go and have a check-up. I don’t think I had seen a dentist in 7-8 years and while I knew it was important to look after your teeth and have check-ups the thought of paying for something you dread was not good.I still remember the day I walked in to your practice and I think it was Margaret on Reception who I spoke with and explained that I was a nervous patient and was really not keen on dentists. She informed me Oakmead dealt with nervous patients which made me feel I was in the right place.
I booked an appointment and on my first Visit I met Andy who had been informed I was nervous and took plenty of time to explain everything to me from what he was doing to what each of the tools did. I remember thinking I must be taking up so much time but appreciated Andy taking the time to reassure me. My first appointment was actually fine even though I was told a filling was required.
My first filling was nerve wracking however every care was taken to do the work to a high standard while ensuring I told what was being done. I think it was the first filling with the air abrasion drill. Following that I have had other fillings which have required an injection. I am not good with needles and was really dreading one in my mouth however it was not as bad as I have thought it would be.
As part of my on-going care I have regularly seen the Hygienist which has been fine and I think following the care shown by Andy the fear of this was minimal.
Back in October of 2016 I developed a very bad toothache and was really worried when Andy was away and I had to see someone different but I was in so much pain I almost didn’t care. I am not saying I wasn’t worried however Paul knew I was a nervous patient and was just as careful as Andy and very thorough when investigating my pain. I was very impressed so thank you Paul.
Sadly that pain did end up being the dreaded root canal which immediately set my fear level to a new high. I was told by Andy what work was required and both appointments were done when I was ready over two treatments.
Today (2nd Jan 18) I had that procedure and I can say it was a long & slightly uncomfortable procedure and some of the compounds & liquids tasted gross however I was surprised at how ok it was. It was a long appointment and I imagine it was hard going doing the work and I can see your Dental nurse is a huge blessing while doing these procedures, especially on awkward people like me. In the past year my wife and children have moved over to Oakmead from their previous practice in Oxted. This was primarily prompted by a diagnosis that my daughter had two teeth which had not formed properly and required drilling and filling, however she only needed one to be done. The care you took in doing this and doing it there and then meant she didn’t have to worry and make her anxiety worse. It was impressive seeing her get into the chair albeit a bit nervous where previously it would have taken half of the appointment to get her in the chair. I believe this was down to the calm and caring environment Oakmead staff provide.
Over my years as a patient at Oakmead you have all being very caring, professional and work to a high standard and I cannot think of a single time where you have dropped your high standards. This is a credit to all the staff who make the practice what it is and my advice to you would be keep doing what you are doing. Personally I have gone from being a highly nervous patient to much more calm about check-ups, fillings and needles which is a big change for me. I have re discovered how dentistry can be done with less discomfort and pain due to improvements in the equipment and procedures alongside caring staff who have changed my experience and perception.
I intend on showing my children that the dentist is not scary and getting them comfortable with check-ups any other visits they may need in the future.
Thank you to all staff.
Chris
Whilst in the treatment room with Andrew you are put at ease and everything is so calm and done in a very efficient and professional way.
It is definitely the best treatment and experience I have had in a dental surgery.
I would certainly recommend people use Oakmead Dental Care as their dentist of choice
Best wishes
Jeremy
Helen
John
Simon
Cath
Julia
Graham
Anne
Pauline
Katherine
Matthew
Beryl
Brian
Jason
Oliver
Charles
Brenda
Trevor
Tom
Edward
Mandy
Richard
Lucy
Julia
Sheila
“Now that’s a first!”
Having just finished a prolonged course of treatment with you, I felt that I just had to write and thank both you and Kate for helping me to overcome my fear.
Most dentists I have seen before always seem to be in a rush, but your calm and relaxed manner soon rubbed off on me. You are by far the most gentle dentist I have ever seen and your injection technique is superb. I have told all of my friends there is no need to fear root canal work if they see you!
Your clear explanations of the treatment and sensations also meant I didn’t have to worry what might happen next. Now that I have found such a gentle and caring dentist please promise me that you won’t be moving anywhere! I am actually looking forward to my next visit to see you and Kate. Now that’s a first!
F.Stewart
“My new smile put a real spring in my step”
Dear Andrew,
I hope you are now well and truly on the mend after your hip surgery. I had a crisis with my front teeth while you were off and felt slightly apprehensive about seeing a different Oakmead dentist, Paul. However, I need not have worried because Paul is just as gentle as yourself and gave a full explanation of all my options just as you would have done. It turned out that a relatively simple cosmetic procedure on my front two teeth solved the problem there and then and I left the surgery with a real spring in my step.
I have recommended your dental practice to many people, in particular my elderly parents and they have been most grateful for your professional care, attention and unquestionable talent.
As a child of the 1960’s I have had some terrible experiences with dental care, as has my father, but I am very happy to have found such an excellent practice as Oakmead. My whole family have benefitted from registering with you.
It is reassuring to know that all the dentists at Oakmead show the same compassion and understanding. I felt I just had to write and tell you how impressed I was with Paul’s care.
Many Thanks
P Bennett
“A dentist that truly understands my fears”
I must be one of the most nervous patients that you have ever known, but since the moment I met you I have felt that you have put me completely at ease with your very calming influence. You have taken the time to explain everything you propose to do to my teeth, and I have felt very reassured by this. It seems to take away all my fears and worries. This in itself has rebuilt my confidence and faith in dentists. Also the dental nurses that have assisted you have always been very pleasant and they also make me feel very at ease as well.
The dental work you have carried out has been very professionally done and to a very high standard, and I am delighted with the work especially to my front teeth. I know I could not have had all the work done if I had not had such trust in you and how you made me feel.
I would also like to thank your Hygienist who has helped me with my teeth and gums, and also teaching me how to look after them better.
Also a big thankyou to the receptionist who from the first telephone call to your practice through to meeting you for the first time have always been very calm and understanding which does make all the difference when you are a nervous patient.
I think you are all extremely professional and I would recommend you to anyone.
S McCarthy
I have been attending Oakmead for my dental treatment for years now and have been so happy at what a faboulous dental practice Oakmead is.
From the moment you walk in to a lovely reception area and are greated personally by the very professional and extremely friendly receptionists I feel at ease. The waiting area is always so light, airy and comfortable and looking out at your pretty garden is very relaxing.
I am always put at ease by yourself and your caring colleagues and I would like to say a big thank you for your kindness and patience when I receive dental treatment from you. It is so good to have everything explained beforehand and to have total confidence in the treatment ia m receiving from you.
I am more than pleased with my latest dental treatment. My teeth have never felt so good.
Thank you once again for being such a fantastic dental practice, which I find myself so lucky to attend.
Kind regards
Kim
We as family have been coming to Oakmead for many years but I'm the one who has the most work done. Dr Hassan knows how to calm me and always tells me all the information and what he is going to do before he does any procedure, he even recommended taking my ipod in to drown out the sound of the drill. I have had lots of different treatments done from teeth being removed to crowns to mouth guard to stop grinding. I highly recommend Oakmead for any dental work and because of the great team there I don't dread that next visit.
Thank you
Katie
For a long period of time I had lost a lot of confidence and self esteem due to a 'protruding' front tooth on my top set of teeth.
I can't believe it and am so delighted this has all been restored over the past 4 months due to the treatment recommendation and skilful work of Dr Hassan El-Hashimi. I now have my smile back!
Dr Hassan El-Hashimi recomended the Inman Aligner brace as a remedy. The more I wore the brace the quicker my teeth straightened at the top. I did not find it uncomfortable to wear.
It did affect my speech very slightly at the beginning but I soon got used to it. I find Dr Hassan El-Hashimi very helpful and he explained the procedure thoroughly to me throughout my dental treatment.
After each visit during this four month period I could see a vast improvement in the alignment of my teeth. I am now so confident with the appearance of my teeth.
Furthermore, I find all the staff at Oakmead from reception to the Dental nurses supporting Dr Hassan El-Hashimi very polite and helpful. I have no hesitation in recommending this practice to anyone.
A very satisfied patient,
Mrs Victoria Jupp
Y. Tarr.
However the attention given to me yesterday was most professional, an easy and reassuring manner and I returned home with a smile on my face and I hasten to say I'm a nervous patient.
I will always recommend the Oakmead Dental Care to my family and friends knowing they will have the expert service I recieved.
All the best for the future,"
Joan Wells (Mrs, aged 88)
Naturally I was very apprehensive about going to a new dental practice. However my mind was quickly put at ease by the reassuring and calm approach used by the dental team at Oakmead. The treatment options were clearly explained to me and having considered them each, I decided to have the painfull tooth root filled ass I didn't want to lose the tooth.
The procedure itself was surprisingly pain-free and gentle, with the dentist constantly checking on me throughout, this made me feel more relaxed and reassured.
I would like to thank everyone at Oakmead dental care for their patience and attention to detail when treating me. I would happily recommend this dental practice to others."
K Khaveripour
I would like to thank you for the warm welcome and reassurance that I recieved from yourself with my first appointment.
As you know I was with my previous dentist for 35 years, it was as if I was walking into the unknown; I need not have worried - so I thnak you again,
Kind regards."
Jane Sollis
from Alex, Scarlett and William (children)
Michael Kennard
Sarah Thom